Job management software to run your service business without the chaos.

Why UK contractors choose HiveSuite for job management

Most contractors run their business across five or six different tools - a notepad for job details, a spreadsheet for quotes, a shared calendar for scheduling, WhatsApp for team communication, a Word template for invoices, and a shoebox for receipts. It works when you are doing three jobs a week. It breaks when you are doing three a day. A quote gets forgotten. A job falls off the calendar. An invoice goes out late - or not at all. You spend your evenings doing admin instead of resting or spending time with your family.

HiveSuite replaces the patchwork. One platform handles the full lifecycle of every job - from the initial enquiry through quoting, scheduling, completing the work, generating compliance documents, invoicing, and collecting payment. It is built for small and growing UK service businesses who need powerful tools without the complexity of enterprise software or the limitations of basic apps.

Every plan includes the full platform - HiveCRM for customers, quotes, and invoicing; HivePlanner for visual scheduling; HiveIntel for AI business reports; HiveCrew for your field team; the customer portal; Stripe payments; and compliance documents. No feature locks, no per-user pricing, no add-on fees.

From enquiry to quote in minutes, not hours

A customer calls while you are on-site. They describe the work. You open HiveSuite on your phone, create a customer record, and start building a quote. HiveAssist, the built-in AI assistant, drafts line items from a short description of the work - describe the job in a sentence or two and HiveAssist generates a structured quote with parts, labour, and pricing that you review and adjust. Add photos, notes, and any terms. Send the quote by email before you have left the property.

Quotes are branded with your business name and logo. Customers accept online with a single click - no printing, no scanning, no "can you email that over again". When a quote is accepted, it converts to a job with one tap. All the details carry over and the job is ready to schedule.

Custom enquiry forms that capture leads while you work

HiveSuite includes embeddable enquiry forms you can add to your website, Facebook page, or Instagram bio link. When a potential customer fills in the form with their details and a description of the work they need, HiveSuite creates a customer record and draft quote automatically. No copying from emails, Facebook messages, or voicemails. During your busiest days when you are on-site from 7am to 5pm and cannot answer the phone, every enquiry is still captured and waiting for you when you finish.

Visual job scheduling with HivePlanner

HivePlanner is a visual drag-and-drop calendar that lets you schedule jobs across your entire team. See everyone's workload at a glance - who is free tomorrow, who is overloaded next week, and where the gaps are. Assign urgent callouts alongside planned work. Manage multi-day projects that span a week or longer. Conflict detection warns you before you double-book someone.

If plans change - a customer reschedules, an emergency callout comes in, or a job overruns - drag it to a new slot and your team is updated automatically through HiveCrew. No phone calls, no group messages, no confusion about who is going where.

Recurring jobs for maintenance contracts and repeat work

If your business includes recurring work - annual boiler services, monthly maintenance visits, quarterly inspections, weekly cleaning contracts - HiveSuite handles it natively. Set up a recurring job that auto-generates on your chosen schedule. Pair it with a recurring invoice so billing happens automatically too. Your team sees the job on their schedule, the customer gets their invoice, and you do not have to remember to set it up each time. This is critical for businesses that manage dozens or hundreds of recurring contracts.

Field team management with HiveCrew

Your team members log in to HiveCrew where they see only their own jobs for the day - customer addresses, job notes, access instructions, and one-tap directions. They update job status as they work, log their time, upload before and after photos, and communicate with the office in real time. When they mark a job as complete, you know immediately. No end-of-day calls, no waiting for paperwork, no "I forgot to tell you about that one".

Team members see only their own schedule - not financials, customer data, or business reports. HiveCrew is available as a native app on Android with offline mode, so jobs, check-ins, photos, notes and certificates keep working with no signal and sync automatically when you reconnect. On iOS it installs as a Progressive Web App with push notifications, and a native iOS app is awaiting App Store approval.

Compliance documents built into every job

The built-in compliance document builder generates certificates, RAMS, checklists, method statements, and condition reports from preloaded templates designed around UK standards. Open a job, select the document type, fill in the site-specific details, and issue a numbered PDF. Documents track issue and next-check-due dates so you know when a certificate is due for renewal. Share documents with customers through the customer portal or send them directly by email.

This is especially important for trades that require formal documentation - electrical installation certificates, gas safety records, fire risk assessments, PAT test certificates, inspection reports, and building compliance documents. Everything lives against the job and the customer record, so you can find any document months or years later in seconds.

Professional invoicing and getting paid fast

Convert a completed job to an invoice in one tap. All the job details, line items, and pricing carry over - no re-typing. Add a Stripe payment link so your customer can pay by card from their phone. Stripe is included on all plans, or use your own payment methods if you prefer bank transfer or cash.

For contract customers with recurring work, set up recurring invoices that send automatically on your chosen cycle - weekly, monthly, quarterly, or annually. The invoice reminder board tracks every outstanding payment at a glance. See who has paid, who is overdue, and who needs a nudge. HiveAssist can draft polite follow-up reminders for you.

Xero and QuickBooks integration

HiveSuite integrates with Xero and QuickBooks so your invoices, payments, and customer records sync automatically. When you create an invoice in HiveSuite, it appears in your accounting software. When a customer pays, the payment is recorded in both systems. No double-entry, no manual exports, no end-of-month reconciliation headaches. Your accountant sees clean, up-to-date books without you lifting a finger.

Customer portal

Every customer gets a branded login where they can view their job history, upcoming work, approved quotes, invoices, compliance documents, and messages. They can approve quotes, pay invoices, and upload files - all without needing to phone or email you. For customers who manage multiple properties or have regular maintenance contracts, the portal becomes their go-to place for everything related to your services.

The customer portal is included on all plans. It makes your business look professional and established, and it cuts down on the time you spend answering routine queries like "when is my next service" or "can you resend that certificate".

Inventory and parts tracking

Track materials, van stock, and parts used against each job. When your team uses parts on a job, they log what was used. You can see what is running low across your vans and warehouse and raise purchase orders when stock needs replenishing. This gives you accurate job costing - you know exactly what each job cost in materials, not just labour - and ensures your team always has the parts they need instead of making emergency trips to the wholesaler mid-job.

Business reporting with HiveIntel

HiveIntel is HiveSuite's built-in reporting and AI analytics tool. Ask questions in plain English and get instant answers from your own data:

• "Who owes me money?" - see every outstanding invoice with customer names, amounts, and how overdue they are
• "What did I earn last month?" - revenue breakdown by week, by job type, or by customer
• "Which job types are most profitable?" - compare margins across different types of work
• "Show me my busiest weeks this year" - spot patterns and plan capacity
• "How many quotes did we send last quarter and how many converted?" - track your conversion rate

Results come back as charts, tables, or dashboards. Save the ones you use regularly and schedule them for automatic delivery by email - a weekly revenue summary every Monday morning, or an outstanding invoices report every Friday.

Works for every type of service business

HiveSuite is used by plumbers, electricians, builders, roofers, HVAC engineers, gas engineers, painters, locksmiths, pest controllers, cleaners, fire safety companies, landscapers, handymen, and dozens of other trades and service businesses. The core workflow is the same: quote the work, schedule it, do it, document it, invoice it, get paid. HiveSuite handles all of it regardless of your trade.

Built for UK contractors

HiveSuite is designed from the ground up for UK service businesses. GBP pricing that includes VAT. Compliance templates built to UK standards. Workflows that match how UK contractors actually work - not American field service patterns translated to British English. Plans start from just £34.99 per month with a 30-day free trial and no credit card required. Every plan includes every feature.