HiveSuite
Four products. One platform.

Everything you need
in one platform

HiveCRM, HivePlanner, HiveIntel, and HiveCrew work together with Customer Portal, compliance certificates, Finance Ledger receipt scanning, and HiveAssist workflows to take your contracting business from chaos to control. Every feature. Every plan. No upsells.

Customer Relationship Management

HiveCRM

Keep customers, quotes, jobs, and payments connected in one place. Everything you need to manage the customer lifecycle without jumping between systems.

Complete Customer Database

Store unlimited customers with all their details. Powerful search finds anyone instantly. Tag customers by type, location, or any criteria you need.

Professional Quoting

Create branded quotes in under 2 minutes. Apply discounts and VAT automatically. Send via email or download as PDF. <a href="/interactive-quotes" class="text-blue-600 font-semibold hover:underline">Try Interactive Quotes &rarr;</a>

One-Click Invoicing

Convert approved quotes to invoices with a single click. Recurring invoices for regular customers. Custom payment terms and due dates.

Integrated Payments

Stripe integration means customers pay online directly from invoices. Invoices marked paid automatically with zero manual work.

Invoice Reminder Board

Dashboard showing which invoices need attention. See overdue, due soon, and upcoming at a glance. Know exactly when to follow up.

Complete History

Every interaction with each customer: quotes sent, jobs completed, invoices paid. Timeline view shows the full relationship at a glance.

Document Attachments

Attach photos, PDFs, certificates, or any files to customer records. Before/after photos, warranties, compliance documents - all in one place.

Custom Fields & Tags

Create custom fields for information unique to your business. Tag customers for easy filtering and segmentation.

Quote to payment in 3 steps

How a typical job flows through HiveCRM

1

Create Quote

Select customer, add line items, apply discount. Professional branded quote created in 2 minutes. Email sent automatically.

2

Convert to Invoice

Customer accepts quote. One click converts to invoice. Payment link included. Customer can pay online immediately.

3

Get Paid

Customer pays via Stripe. Money in your account. Invoice automatically marked paid. Job complete.

Visual Job Scheduling

HivePlanner

HivePlanner V2 - rebuilt from the ground up. Drag, resize, and create jobs directly on the calendar. Open the Job Inspector for full job details without leaving the planner. Switch to Pipeline view for a kanban board of every job by status. Recurring jobs, cost tracking, and compliance certificates all included.

Visual Calendar

Rebuilt V2 engine with sticky toolbar and customisable row height (Compact to Spacious). Day and week views with colour-coded statuses make workloads easy to scan.

Conflict Detection

Inline warnings appear as you schedule - showing exactly which crew member clashes and which jobs conflict, before you save.

Team Assignment

Assign crew when creating jobs. Nearby crew suggestions show the 5 closest team members with distance and status based on job address.

Job Inspector Panel

Click any job to open the full Inspector - all job details, timeline, costs, parts, crew, customer files, and certificates in one panel. Fixed on desktop; slides up from the bottom on mobile.

Automatic Notifications

Team members get notified when assigned to jobs. Customer notifications for job updates. Keep everyone informed without manual follow-ups.

Pipeline Board

Switch to kanban view showing all jobs grouped by status. Drag cards between columns to change status. Overdue jobs highlighted red. Mobile collapses to accordion.

Compliance Certificates

Issue numbered certificates from jobs, capture issue and expiry dates, and keep the record attached to the customer and job history.

Recurring Jobs

Set jobs to repeat daily, weekly, fortnightly, or monthly. Edit just one occurrence, this and all future, or the entire series in bulk.

Schedule, inspect, and complete the work

From booking to proof of completion

1

Open the planner

V2 is the default everywhere - calendar loads fast with a sticky toolbar and filter bar. Customise row height to see as much or as little as you need.

2

Check Pipeline

Switch to Pipeline view for a kanban board of every job by status. Overdue jobs flagged red. Drag cards to change status without leaving the board.

3

Open Inspector

Click any job to open the Inspector panel - full details, crew, costs, and certificates in one place without navigating away.

4

Issue Certificate

Generate the compliance certificate from the job and optionally publish it to the customer portal. Cost and margin summary updates as you add lines.

Natural-Language Reporting

HiveIntel

Stop guessing, start knowing. HiveIntel interprets plain-English questions, matches the right data, and builds the report for you - no exports, no spreadsheets.

Explore HiveIntel in full

Plain-English Queries

Ask your business questions naturally - "who owes me money?" or "how did I do last month?" - and get instant, structured answers.

Real-Time Dashboard

See revenue today, this week, this month. Outstanding invoices highlighted. Upcoming jobs listed. Key metrics updated live.

Cash Flow Tracking

Monitor money coming in. Track overdue invoices. Visual charts show trends. Know exactly where your cash is at any time.

Visual Query Builder

Build reports by clicking and dragging - no SQL. Choose tables, fields, and filters with a guided interface. Automatic joins and labels.

Custom Dashboards

Save useful queries as dashboard widgets. Revenue, overdue invoices, jobs this week - all repeatable and shareable with your team.

Scheduled Delivery

Set reports to run automatically. Daily, weekly, or monthly - the answer lands in inboxes as PDF, Excel, or CSV on schedule.

Professional Exports

Export to Excel, CSV, or PDF with clean formatting. Generate reports for any date range in the format your team needs.

Team Collaboration

Share reports with team members. Granular permissions. Comments and insights. Track who is using what across the business.

Data-driven decision making

From guesswork to certainty

1

Ask a question

Type your question in plain English. HiveIntel interprets the intent, matches the right data, and builds the report.

2

Review insights

Get a structured report with optional AI context - what the numbers show, what to look at next.

3

Take action

Chase high-value invoices. Focus on profitable services. Make decisions based on live data, not gut feel.

Team Management

HiveCrew

Managing a team should not be complicated. Assign jobs, track hours, control permissions, and keep everyone connected in one place.

Team Profiles

Create profiles for each team member with contact details, job role, and core information. Keep the right people assigned to the right work.

Job Assignment

Assign jobs to specific team members or crews. See each person's current workload. Track who's working on what in real time.

Time Tracking

Team members clock in from the field and log hours against jobs. Track attendance and export timesheets for payroll or job costing.

Permissions & Roles

Control what each team member can see and do. Admin, manager, or worker roles. Protect customer information and financials.

Team Communication

Keep communication tied to the job. Updates, notes, and site progress captured inside HiveSuite - not scattered across message threads.

Location Tracking

Geolocation-backed check-ins confirm when teams are on site. Map links improve planning, routing, and field visibility.

Availability Management

See availability when scheduling work. Avoid overbooking your team by combining planner conflicts with assigned workloads.

Activity Tracking

See which team members are on which jobs. Monitor hours logged through timesheets. Track workload and availability at a glance.

Coordinating your team

From chaos to coordination

1

Assign Work

Create job in HivePlanner. Assign to team member. They get instant notification with job details, customer info, and location.

2

Track Progress

Team member clocks in, updates job status. Shares photos from site. You see everything in real time without phone calls.

3

Complete & Review

Job marked complete. Hours logged. Customer billed. Team member's performance tracked. Ready for the next job.

Included in all plans

Customer Portal

Give every customer their own branded login. They can view jobs, approve quotes, pay invoices, upload files, message your team directly, and download shared certificates.

  • Secure individual logins for each customer
  • Quote approval and online invoice payments
  • Two-way messaging, document uploads, and certificate sharing
  • Global defaults plus per-customer access overrides
Explore Customer Portal
Integrations

Works with tools you already use

Stripe Payments

Payment links on every invoice. Customers pay online. Invoice marked paid automatically.

QuickBooks Sync

Invoices, payments, and customers synced automatically. Setup in 2 minutes.

Custom Embeddable Forms

Embed enquiry forms on your website. New submissions auto-create customers and draft quotes in HiveSuite. No Zapier, no plugins.

Finance Ledger Receipt Scanning

Upload a receipt image and HiveAssist extracts likely values like merchant, date, amount, VAT, and description straight into Finance Ledger.

New: Certificate Builder inside HivePlanner

Start from preloaded UK-standard certificate templates or create reusable definitions, add logical or conditional fields, then issue numbered PDFs from jobs, add expiry dates, and publish certificates to the customer portal when needed.

Explore Certificate Builder

Everything included

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4
products included
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All
features, all plans
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