Add an enquiry or booking form to your website. Customers pick one of your free times or ask for a quote, HiveSuite creates their record and a draft quote, and bookings land in HivePlanner for you to approve. Every lead is tracked in one inbox until it is won.
30-day free trialEvery feature, every planFrom £34.99/mo inc VAT
What's included
built for your business
Add a custom enquiry form to any website with a simple code snippet. Works on your main site, Facebook page, or Instagram bio link.
Every form submission creates a customer record and a draft quote in HiveSuite. No manual data entry, no copy-pasting from emails.
Review the draft quote, adjust line items with HiveAssist AI, and send. The customer accepts online with a single click through an interactive quote link.
Collect a deposit when the customer accepts your quote. They pay via Stripe to confirm the work. Stripe is included on all plans.
Customers log in to view quotes, accept them, pay invoices, see job history, access documents, and message your business.
Visitors pick a date and one of your free times. You set the days, hours, booking length, how many bookings you can take at once, notice and how far ahead people can book. Each booking goes to HivePlanner Requests: approve it and the job is created at that time.
Every form's leads in one place. Mark them New, Contacted, Won or Lost, give them to someone, add notes, search and export. See whether each lead came from Google, Facebook, an advert or another website.
A direct link, a QR code for flyers and vans, and website code with step-by-step help for Wix, WordPress and Squarespace. Send customers a confirmation email you write, or your own thank-you page.
HiveIntel shows you enquiry volumes, conversion rates, revenue by source, and which leads turn into your most valuable work.
Most trade and mobile service businesses get enquiries through their website - but the process usually means reading an email, copying the customer details into a spreadsheet or notebook, and manually writing up a quote. If you are busy - and you usually are - that email sits unread for hours or days. By the time you respond, the customer has already hired someone who replied faster. According to industry research, the first business to quote wins the job more than 70% of the time.
HiveSuite automates the first steps so you can respond faster without doing more work. You embed a custom form on your website. When a customer fills it in, HiveSuite creates their customer record and drafts a quote. You review, adjust, and send. The customer accepts online and pays a deposit via Stripe. The job goes straight onto your HivePlanner schedule. What used to take an hour of admin in the evening now takes two minutes between jobs.
Every form submission creates a full customer record with contact details, enquiry notes, and a draft quote ready to review.
Every enquiry that comes through the form is captured in HiveSuite instantly. No emails buried in your inbox. No scribbled notes on the dashboard. No leads forgotten because you were mid-job when the form was submitted. You can see every open enquiry, every sent quote, and every accepted job in one place. For a busy tradesperson who cannot answer the phone all day, this alone can transform your conversion rate.
HiveSuite's embeddable forms are fully customisable. Add fields that match your specific trade and the information you need to quote accurately:
The form captures exactly the information you need so you can send an accurate quote without a follow-up phone call.
When a customer submits your enquiry form, HiveSuite automatically creates their customer record and a draft quote. No manual data entry, no copy-pasting from emails. Open the draft quote, review it, adjust line items using HiveAssist (the built-in AI assistant that drafts quote line items from a job description), and send a professional branded quote. The whole process takes a minute or two.
Track every enquiry through your quote pipeline - from submission to sent to accepted.
For many service businesses, collecting a deposit secures the booking and protects you from no-shows and cancellations. HiveSuite lets you request a deposit percentage on your quotes. When the customer accepts, they pay the deposit via Stripe to confirm the work. Stripe is included on all plans, or use your own payment methods. Invoice the remaining balance on completion. The invoice reminder board tracks deposits received and balances outstanding at a glance.
Customers can also accept quotes and pay invoices through the customer portal - a branded login where they view their job history, upcoming work, approve quotes, pay invoices, access compliance documents, upload files, and message your business. For regular customers, the portal becomes their go-to place for everything related to your services. It reduces back-and-forth and makes your business look professional. Included on all plans.
HiveSuite integrates with Xero and QuickBooks so your invoices, payments, and customer records sync automatically. When a deposit is collected or an invoice is paid, the payment is recorded in your accounting software. No double-entry, no manual exports.
HiveIntel is HiveSuite's built-in reporting and AI analytics tool. Track your enquiry pipeline in plain English:
Understand which leads turn into paying work and where your most valuable customers come from.
Embeddable forms are not a standalone product - they are part of the full HiveSuite platform. Every enquiry flows into your CRM, your quoting, your scheduling, your invoicing, and your reporting. The same platform handles the customer from their first website visit through to their tenth annual service. Plans start from £34.99/month inc. VAT with a 30-day free trial and no credit card required. Every plan includes every feature.
how it works
Create a professional branded quote from your phone while still with the customer. Send it instantly by email.
Drag the job onto your visual calendar. Assign to a team member. They see it on HiveCrew immediately.
Convert the quote to an invoice in one click, or raise it from the job with the parts and hours used. Add a Stripe payment link so customers can pay online.
30-day free trial with full access. No credit card needed. Set up in under a minute.
make it yours
Every business works differently. HiveSuite gives you the tools to tailor quotes, invoices, jobs, and customer records to match the way you actually work - no developer needed.
Add your own fields to customers, quotes, invoices, and jobs. Text, dropdowns, dates, multi-select, checkboxes - capture exactly what your business needs.
Build formulas that auto-calculate values on quotes and invoices. Add surcharge fields that feed directly into your totals - no manual maths.
Define your own job, quote, and invoice statuses with custom colours and transition rules. Match the stages your business actually uses.
Design your own quote and invoice PDFs with your branding. Custom fields and calculated values pull through automatically.
Add forms to your website that create customers and draft quotes in HiveSuite, let customers pick a booking slot, and track every lead to Won in one inbox. Capture the information that matters to your trade.
HiveSuite is actively developed based on user feedback. New workflow customisations and features are added regularly - if something is missing, let us know.
the full platform
Every plan includes every product - no picking and choosing.
Customers, quotes, invoices
Every customer, quote and invoice in one place, so nothing is typed twice.
Scheduling and pipeline
Drag jobs onto the calendar, see who is free and catch clashes early.
Ask, reports, dashboards
Ask about your business in plain English and get a report back in seconds.
Your team, in sync
Everyone sees their next job first, tracks time and updates jobs from site.
Equipment hire and rental
Hire out kit from your stock list, priced from rate cards and booked onto jobs.
Vans, plant and drivers
MOT, tax and insurance reminders, daily vehicle checks and vehicles booked onto jobs.
Holiday and absence
Allowances, requests and sickness, checked every time someone is booked.
simple pricing
No feature locks and no per-module pricing. Prices include VAT. Month-to-month, cancel any time.
Solo
£34.99/mo inc VAT
1 admin/staff, 2 crew
Small Team
£89.99/mo inc VAT
5 admin/staff, 5 crew
Growing Team
£149.99/mo inc VAT
10 admin/staff, 10 crew
Professional
£249.99/mo inc VAT
20 admin/staff, unlimited crew
Enterprise
£499.99/mo inc VAT
Up to 50 users
overheard in the hive
"Moving from WhatsApp to HiveSuite was the best move I've made for my locksmith business."
The automation handles my website leads and quotes while I'm out on jobs, and HiveIntel found over £300 in unpaid invoices I'd completely forgotten about.
"I can literally ask 'who hasn't paid me yet' and get the answer in seconds."
Typos? Doesn't matter. If you're running everything from your phone, this just works.
"HiveSuite is by far the easiest management tool I've used for a small business."
Working directly with the developers to shape new features has made a real difference to how I run things.
See what others say on Trustpilot
similar industries
Yes. HiveSuite provides an embeddable form you can add to any website with a simple code snippet. It also works on Facebook pages and Instagram bio links. When a customer fills it in, their details and request are captured in HiveSuite automatically.
HiveSuite creates a customer record and a draft quote from the submission. You review the quote, adjust line items using HiveAssist AI if needed, and send it to the customer. The whole process takes a minute or two.
Yes. Add a booking slot to any form and visitors pick a date, then one of your free times. Each booking arrives in HivePlanner Requests: approving it creates the job at that time, and declining it frees the time. The form only knows about bookings made on the form, so check each one against your diary when you approve it.
Yes. Each lead shows whether it came from Google, Facebook, an advert or another website, and the customer page shows the source of their first enquiry. Forms can also tell your website when someone submits, so you can count enquiries in Google Ads or Meta.
Yes. Add fields that match your specific trade - property type, boiler model, event date, dog breed, number of rooms, or whatever information you need to quote accurately.
Yes. Set a deposit percentage on your quotes. When the customer accepts, they pay the deposit via Stripe (included on all plans) or your chosen method. Invoice the remaining balance on completion.
Yes. HiveSuite integrates with Xero and QuickBooks so your invoices, payments, and customer records sync automatically. No double-entry, no manual exports.
Yes. Customers accept quotes through an interactive link sent by email, or through the customer portal where they can also view job history, pay invoices, and message your business.
Yes. Embeddable forms, the customer portal, Stripe payments, Xero and QuickBooks integration, and all other features are included on every HiveSuite plan from Solo (£34.99/month inc. VAT) upwards. No add-ons or feature locks.
HiveSuite starts at £34.99/month inc. VAT. Enquiry forms are part of the full platform - not a separate product. Every plan includes every feature with a 30-day free trial and no credit card required.
Plans start from £34.99/month (Solo) and go up to £499.99/month (Enterprise). All plans include every feature - quotes, invoicing, scheduling, HiveIntel AI reporting, customer portal, and more. Prices include VAT.
Yes - every plan includes a full 30-day free trial with no credit card required. You get access to all features from day one.
Yes. HiveSuite is fully responsive on any device. Team members access their jobs through HiveCrew, which is available as a native app on Android and as an installable web app on iPhone.
Yes, on Android. The HiveSuite Android app has offline mode switched on for every account: your upcoming and overdue jobs, customer details, site notes and checklists are saved to the phone, and anything you change syncs when you are back online. On iPhone, HiveSuite runs as an installable web app and needs a connection.
Yes. HiveSuite is built and supported by a UK-based team, priced in GBP including VAT, and designed for UK contractors and mobile service businesses.
Yes. Cancel whenever you like from your account settings. There are no contracts or cancellation fees.
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