Joblogic and HiveSuite are both UK platforms, both well-regarded, and both targeting service businesses - but they are built for two genuinely different buyers. Joblogic has spent years building depth in asset management, planned preventive maintenance and commercial compliance. HiveSuite has gone the other way: a simpler, more transparent platform built for mobile service businesses that want to be live and useful quickly, with the customer portal, AI reporting and integrations included on every plan.
The Quick Summary
| Category | HiveSuite | Joblogic |
|---|---|---|
| Best For | Mobile service businesses wanting flat pricing, fast setup, included customer portal and AI reporting | Mid-sized service operators with heavy asset, compliance and PPM requirements (often 15+ staff) |
| Pricing Model | Published bundle pricing from £34.99/month (inc. VAT), team seats included | Standard plan from £45 per user/month (ex. VAT); Premium and Enterprise pricing on request |
| Customer Portal | Included on every plan | Available on the Enterprise tier |
| AI & Reporting | HiveIntel plain-English queries and dashboards included on every plan | AI Connect and Dynamic Scheduler available; AI Summariser is a paid add-on |
| Asset / Compliance Depth | Compliance certificate templates, numbered PDFs, expiry tracking | Industry-deep asset management - QR tagging, site registers, F-Gas, Gas Safe, water hygiene, legionella |
| Setup | Self-serve signup, 30-day free trial, no credit card | Demo-led, with training and consultancy often priced as paid extras on lower tiers |
| Accounting Integrations | QuickBooks sync included on every plan | Xero, QuickBooks, Sage 50, Sage 200, FreeAgent |
Pricing Approach
Joblogic publishes the headline starting price for its Standard plan - £45 per user, per month, excluding VAT. The two higher tiers, Premium and Enterprise, are "pricing on request" and require going through a sales process. Optional add-ons - including custom mobile forms, AI Summariser, Sage 50 integration, and training packages - can also sit on top, depending on tier.
HiveSuite is sold as bundle pricing with the cost published openly:
| Plan | HiveSuite Price (inc. VAT) | Includes |
|---|---|---|
| Solo | £34.99/month | 1 admin + 2 crew |
| Small Team | £89.99/month | 5 admins + 5 crew |
| Growing Team | £149.99/month | 10 admins + 10 crew |
| Professional | £249.99/month | 20 admins + unlimited crew |
| Enterprise | £499.99/month | 50 admins + unlimited crew |
For a 5-person team: Joblogic Standard works out at £225/month ex. VAT (£270/month inc. VAT, £2,700/year ex. VAT) - before any add-ons or higher-tier upgrades. HiveSuite Small Team is £89.99/month including VAT, with every feature on the platform included from day one.
Where Joblogic Excels
It is worth being clear about what Joblogic does very well, because it has earned its reputation in specific corners of the market:
- Deep asset management: QR-coded assets, site registers, asset surveys and digital floor plans (via Locatrix) make it strong for businesses managing equipment across many sites.
- Compliance specialism: F-Gas, Gas Safe, electrical certificates, water hygiene and legionella workflows are well-developed.
- Planned Preventive Maintenance: asset-level PPM scheduling, task-driven maintenance and contract billing are well-suited to commercial service contracts.
- Dynamic Scheduler: AI-powered job assignment based on location, skills and availability, launched in October 2025.
- Established UK presence: long-standing platform with a wide customer base in commercial service.
If your business is built around commercial PPM contracts on complex assets - particularly in HVAC, gas, fire safety, or water treatment - Joblogic is a credible specialist option.
Where HiveSuite Does Better
For most small and growing UK mobile service businesses, the picture changes:
- Predictable bundle pricing: the cost does not scale with every new hire, apprentice or seasonal cover.
- Customer portal on every plan: approvals, online payments, messaging, document sharing and certificate access are included from the lowest tier. On Joblogic, the customer portal sits on the Enterprise tier.
- HiveIntel AI included: ask plain-English questions about quotes, jobs, invoices and cash flow without buying a separate AI add-on.
- Self-serve start: 30-day free trial, no credit card, no demo required. Sign up and start running real work the same day.
- Compliance certificates included: issue numbered certificate PDFs, track issue and expiry dates, and share through the portal - included on every plan.
- Lower total cost for small teams: a 5-person team runs HiveSuite for £89.99/month inc. VAT.
- No annual contract: month-to-month with cancel anytime.
Feature Comparison
| Feature | HiveSuite | Joblogic |
|---|---|---|
| Quoting & Invoicing | Branded quotes and invoices, multi-line, Stripe payment links, recurring invoices | Quotes and invoices integrated with job costing and contract billing |
| Scheduling | HivePlanner V2 calendar plus Pipeline kanban board, conflict detection, recurring jobs | Drag-and-drop scheduler; Dynamic Scheduler (AI assignment) on supported tiers |
| Customer Portal | Included on every plan | Available on the Enterprise tier |
| AI & Analytics | HiveIntel - plain-English queries, dashboards, scheduled exports - included | AI Connect and Dynamic Scheduler; AI Summariser priced as a separate add-on |
| Custom Forms | Custom forms included | Custom Form Builder on the Enterprise tier; charged per form on lower tiers |
| Asset Management | Inventory, suppliers, purchase orders and job-level cost tracking | Industry-deep asset management, QR tagging, site registers, floor plans |
| Compliance Certificates | Templates, numbered PDFs, issue and expiry tracking, portal sharing | Strong compliance coverage (F-Gas, Gas Safe, electrical, water hygiene, legionella) |
| Accounting Integration | QuickBooks sync on every plan | Xero, QuickBooks, Sage 50, Sage 200, FreeAgent |
| Mobile App | iOS PWA plus native Android app | Dedicated mobile app for engineers |
When Joblogic Is Likely the Better Fit
Joblogic is the stronger pick when your business has:
- A team of 15+ staff with complex asset workflows.
- Commercial PPM contracts that need deep contract billing and SLA management.
- Specific compliance regimes (F-Gas, Gas Safe, water hygiene, legionella) that benefit from purpose-built forms.
- Multi-site asset management with QR tagging and floor plan mapping.
- An expectation of a sales-led buying process with paid training and onboarding.
When HiveSuite Is Likely the Better Fit
HiveSuite is the stronger pick when your business is:
- A small or growing mobile service operation (typically 1-20 users) that wants to be live quickly.
- Sensitive to per-user pricing creeping up as the team grows.
- Looking for a customer portal as a day-one feature, not a tier-three upgrade.
- Interested in AI-backed insight without buying a separate AI module.
- Happier with month-to-month, cancel-anytime pricing than annual commitments.
The Honest Trade-Off
Joblogic is the heavier, more specialist tool. If your buying criteria are dominated by enterprise asset workflows and commercial compliance depth, you should at least put it on the shortlist.
HiveSuite is the lighter, more transparent tool. If your buying criteria are dominated by predictable cost, fast setup, included customer portal, and being live the same week you sign up, the maths and the experience are likely to come out in HiveSuite's favour.
Bottom Line
This is genuinely a "different tools for different businesses" comparison. Joblogic is mature, specialist, and well-suited to mid-market and enterprise service operators with deep asset and compliance needs. HiveSuite is built for the much wider population of UK mobile service businesses that want a clean, modern platform with transparent pricing, every feature on every plan, and no annual commitment.
For most small and growing mobile service teams in 2026, HiveSuite is the more pragmatic choice. For larger asset-heavy operators with commercial PPM portfolios, Joblogic is worth evaluating - just make sure you understand the total all-in cost, including add-ons, before signing the contract.
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