Cookie Policy
This policy explains how HiveSuite uses cookies and similar technologies on our website and platform.
1 What Are Cookies?
Cookies are small text files placed on your device by websites you visit. They are widely used to make websites work, work more efficiently, and to provide information to website operators. Some cookies are set by the website you are visiting ("first-party cookies") and some are set by other services whose content appears on the page ("third-party cookies").
2 Cookies We Use
Essential Cookies
These cookies are necessary for the website and platform to function. They cannot be disabled. They include:
| Cookie | Purpose | Type | Duration |
|---|---|---|---|
| PHPSESSID | Maintains your session while using the platform (authentication, form state) | First-party | Session (deleted when you close your browser) |
Analytics and Performance Cookies
These cookies help us understand how visitors interact with our marketing website. They are set by third-party analytics services.
| Cookie / Technology | Provider | Purpose | More Information |
|---|---|---|---|
| _clck, _clsk, CLID, ANONCHK, MR, MUID, SM | Microsoft Clarity | Session recordings, heatmaps, and website usage analytics. Used to understand how visitors interact with our website so we can improve the experience. | Clarity cookie list |
| _gcl_au, _gac_*, conversion linker cookies | Google Ads (gtag.js) | Advertising conversion tracking and measurement. Used to understand whether visitors who saw a Google ad subsequently signed up for HiveSuite. | Google cookie policy |
Third-Party Content Cookies
Some pages on our website embed content from third-party services. These services may set their own cookies when you view those pages.
| Provider | Purpose | Pages |
|---|---|---|
| Trustpilot | Review widget displaying customer reviews | Selected pages (pricing, product pages) |
| YouTube (youtube-nocookie.com) | Embedded video content (privacy-enhanced mode) | Blog posts containing videos |
3 Cookie Consent
Essential cookies do not require consent as they are strictly necessary for the website to function.
For analytics and advertising cookies, we rely on consent under the Privacy and Electronic Communications Regulations 2003 (PECR).
4 Managing and Disabling Cookies
You can control cookies through the following methods:
- Browser settings: Most browsers allow you to refuse or delete cookies through their settings. The exact steps vary by browser - check your browser's help documentation.
- Microsoft Clarity: You can opt out of Clarity tracking at microsoft.com/privacy
- Google Ads: You can manage Google advertising preferences at adssettings.google.com or install the Google Analytics Opt-out Browser Add-on
Disabling essential cookies may prevent parts of the platform from functioning correctly. Disabling analytics cookies will not affect your use of HiveSuite.
5 Changes to This Policy
We may update this cookie policy from time to time. Changes will be posted on this page with an updated date.
6 Contact
For questions about our use of cookies:
HiveSuite Limited - Company No. 16791803