1 What Are Cookies?
Cookies are small text files placed on your device by websites you visit. They are widely used to make websites work, work more efficiently, and to provide information to website operators. Some cookies are set by the website you are visiting ("first-party cookies") and some are set by other services whose content appears on the page ("third-party cookies").
2 Cookies We Use
Essential Cookies
These cookies are necessary for the website and platform to function. They cannot be disabled. They include:
| Cookie | Purpose | Type | Duration |
|---|---|---|---|
| PHPSESSID | Maintains your session while using the platform (authentication, form state) | First-party | Session (deleted when you close your browser) |
| hs_consent | Remembers your cookie choices so we do not ask on every page | First-party | 6 months |
Analytics and Performance Cookies
These cookies help us understand how visitors interact with our marketing website. They are set by third-party analytics services.
| Cookie / Technology | Provider | Purpose | More Information |
|---|---|---|---|
| _clck, _clsk, CLID, ANONCHK, MR, MUID, SM | Microsoft Clarity | Session recordings, heatmaps, and website usage analytics. Used to understand how visitors interact with our website so we can improve the experience. | Clarity cookie list |
| _gcl_au, _gac_*, conversion linker cookies | Google Ads (gtag.js) | Advertising conversion tracking and measurement. Used to understand whether visitors who saw a Google ad subsequently signed up for HiveSuite. | Google cookie policy |
Third-Party Content Cookies
Some pages on our website embed content from third-party services. These services may set their own cookies when you view those pages.
| Provider | Purpose | Pages |
|---|---|---|
| Trustpilot | Review widget displaying customer reviews | Selected pages (pricing, product pages) |
| YouTube (youtube-nocookie.com) | Embedded video content (privacy-enhanced mode) | Blog posts containing videos |
3 Cookie Consent
Essential cookies do not require consent as they are strictly necessary for the website to function.
For analytics and advertising cookies, we rely on consent under the Privacy and Electronic Communications Regulations 2003 (PECR).
When you first visit our website we ask whether you are happy for us to use analytics and advertising cookies. Microsoft Clarity is not loaded, and Google Ads does not set any cookies, unless you accept them. You can accept all, reject all, or choose each category, and rejecting is as easy as accepting. We remember your choice for six months in a first-party cookie called hs_consent, then ask again.
Changed your mind? You can update or withdraw your consent at any time.
Cookie settings4 Managing and Disabling Cookies
You can control cookies through the following methods:
Disabling essential cookies may prevent parts of the platform from functioning correctly. Disabling analytics cookies will not affect your use of HiveSuite.
5 Changes to This Policy
We may update this cookie policy from time to time. Changes will be posted on this page with an updated date.
6 Contact
For questions about our use of cookies: