Jobber alternative for UK contractors
Considering a change? Compare the workflows, customer communication and costs that matter to your team.
Service businesses comparing scheduling, customer self-service and automated follow-ups. HiveSuite brings quoting, scheduling, customer records, reporting and SMS into one portal. The useful comparison is how each system handles your work from enquiry to payment.
Updated . Published by HiveSuite. Vendor facts are linked below; recommendations reflect the workflow being considered, not an independent product ranking.
Compare what your team needs to do.
| Area | HiveSuite | Jobber |
|---|---|---|
| Daily operations | Customer records, quotes, invoices, HivePlanner scheduling and HiveCrew assignments, with Time Off warnings before anyone who is off is booked. | Scheduling, quotes, invoices and online booking. |
| Field app and offlineNew | Native Android app with offline mode: jobs, check-ins, photos, certificates and new customers, quotes and jobs work with no signal and sync on reconnect. iPhone uses an installable web app while the native iOS app awaits App Store approval. | Check the supported devices and how the field app behaves without a signal on the plan you are comparing. |
| Customer communication | Customer Portal and SMS conversations. SMS credits and a dedicated number are required for two-way texting. | Client Hub handles approvals, appointments and payments. Two-way texting is available in the UK. |
| Team accessNew | Administrator, Staff and Crew roles. Staff only see the areas and sensitive actions an Administrator ticks for them; Administrators and Staff share seats, Crew have their own. | Check which roles are available, what each can see and whether office users count against the same seats as field users. |
| Reporting and AI | HiveIntel reports and dashboards, HiveAssist assistance and Finance Ledger reporting. | AI Voice and Chat support tasks and business-data questions; access depends on user role. |
| Subscription | GBP plans by team size, with published seat allowances and separate usage costs. | USD plans vary by team size and billing term. Core starts at $29/month when billed annually; monthly billing costs more. |
Vendor references: Jobber pricing and features · Client Hub · Jobber AI availability
Jobber pricing and Client Hub availability vary by plan, team size and billing term. Two-way texting is available in the UK.
What is available in HiveSuite today?
Assess the connected workflow as well as individual features. These capabilities are implemented in the current portal; user permissions, settings and integration connections determine how they work in your workspace.
- Quotes and invoices
- Multi-line documents, interactive quote options, online acceptance with optional on-screen signature and T&Cs, and deposit invoices where a deposit is configured. With card payments set up, customers can pay the deposit as soon as they acceptNew. HiveAssist can help prepare quote content. Item KitsNew add a group of stock items in one go. Invoices can also be raised from a completed jobNew with payment terms, order (PO) numbers and site addresses, and sent invoices can be corrected with credit notesNew.
- Scheduling and crew
- HivePlanner calendar, crew, list and map views, an Unscheduled tray for jobs not yet datedNew, recurring jobs and crew assignments connect office planning with field work.
- Time OffNew
- An optional module on every plan: holiday allowances, requests and approvals, sickness, UK bank holidays and company closures. HivePlanner, HiveCrew and HiveHire warn (or block) before someone who is off is booked, and a Needs cover list shows affected jobs. More on Time Off.
- Users and permissionsNew
- Administrators have full access. Staff see only the areas an Administrator ticks, such as Customers or Quotes and Invoices, with deleting, payments and exports off until allowed. Crew use HiveCrew for their own jobs.
- Field app and offline modeNew
- HiveCrew gives team members their jobs, check-ins, timers, notes, photos, issue reports, materials and certificates on their phone. The native Android app keeps working with no signal and syncs each change exactly once when it reconnects; iPhone users install HiveSuite as a web app while the native iOS app awaits App Store approval.
- Customer Portal
- Customers can view quotes and invoices, approve work, make supported online payments and exchange messages and files.
- Quote and invoice design
- Template StudioNew designs quote, invoice, purchase order and credit note templates by drag and drop or code, with version history. On paid plans HiveAssist can make changes from a description or copy an existing PDF.
- Website forms and bookings
- Enquiry and booking formsNew create customers and draft quotes, send booking slots to HivePlanner Requests for approval, and track every lead in one inbox.
- Documents
- Build reusable certificate, RAMS, method-statement and checklist templates. Generate branded PDFs from job data; document availability and sharing depend on the workspace settings.
- Inventory
- Stock records, purchase orders and configurable invoice-linked stock deductions. This is different from assuming every specialist asset-maintenance workflow is supported.
- Equipment hireNew
- HiveHire is an optional module on every plan: rate cards, date-aware availability with overbooking protection, fleet units, dispatch and return steps and invoicing on return.
- Finance Ledger
- Track income and expenses, attach or scan receipts, view VAT reports and export records. Supported accounting connections include QuickBooks and Xero.
- HiveIntel
- Ask business-data questions, use the visual report builder, create dashboards and schedule report delivery.
For a closer look, explore interactive quotes, the Customer Portal, HiveIntel and the feature overview.
A document builder is not a guarantee that every trade-specific certificate is pre-approved. Likewise, a ledger and VAT report do not by themselves establish support for payroll, bank feeds or direct tax-return submission. Test any specialist requirement explicitly.
Spend less time chasing routine updates.
HiveSuite can send configured texts as quotes, invoices and jobs move through your workflow. That can reduce manual follow-up work while keeping customer messages organised in conversations.
- Compose a message or use an approved template with supported customer, quote, invoice and job variables.
- Configure quote, invoice and job notifications, reminders and supported staff alerts.
- Use business-hour scheduling and see message delivery status and credit usage.
- Receive replies with a dedicated UK mobile number. A business-name sender is one-way.
- Manage consent records and explicit opt-outs; STOP and START replies apply to dedicated numbers.
SMS has specific requirements. Sending requires a paid plan, available credits and permission. Credit usage depends on message segments. A dedicated number is an additional paid option; SMS sending is not unlocked by the free trial.
Read the SMS release article for sender options, scheduling and credit handling. When comparing suppliers, check replies, regional availability and message charges as well as whether an SMS feature exists.
Compare the total cost for your team.
HiveSuite's published monthly subscription prices include VAT. Each plan has Administrator and Staff seats (shared between the two) and separate Crew seats, so compare the roles people need rather than treating every seat as interchangeable.
| Plan | Monthly, inc. VAT | Included users |
|---|---|---|
| Solo | £34.99 | 1 admin/staff + 2 crew |
| Small Team | £89.99 | 5 admin/staff + 5 crew |
| Growing Team | £149.99 | 10 admin/staff + 10 crew |
| Professional | £249.99 | 20 admin/staff + unlimited crew |
| Enterprise | £499.99 | 50 admin/staff + unlimited crew |
See current HiveSuite pricing for the plan details. Allow for SMS credits, a dedicated number if needed, payment processing and any external services you connect. An included module does not mean unlimited usage or that external charges disappear.
For Jobber, compare the selected plan's tax treatment, user count, billing commitment, onboarding, messaging and integration charges. Avoid using a discounted annual headline price as if it were a cancel-anytime monthly price.
Test one complete job in each system.
HiveSuite is worth evaluating if you want customer records, quotes, planning, documents, reporting and SMS in one workspace with GBP subscription pricing. Jobber should be assessed against the particular strengths and plan requirements shown above.
- Create an enquiry, prepare a quote and check the customer's approval experience.
- Schedule the work, assign the right people and test their permissions on the devices they use.
- Send a customer update, test the reply flow and check the usage cost.
- Complete the job, issue the required paperwork, invoice and verify the accounting hand-off.
If your team works where the signal drops, test the field app offline on the devices your team actually carries. HiveSuite's offline mode is in the native Android app; iPhone users currently need a connection. For maintenance contracts, live tracking or specialist compliance, ask for a demonstration of your exact scenario. A feature name alone is not enough to establish that the workflow is covered.
Before switching, trial a representative job, confirm which records can be imported, retain access to historical documents and reconcile open invoices. Agree a handover date once the new workflow is working for your team.
Before you decide
Does HiveSuite now support SMS?
Yes. HiveSuite has customer SMS conversations, approved templates, scheduling, credit tracking and configured automations. Sending requires a paid plan, credits and permissions. A paid dedicated UK number enables replies.
Is SMS sending included in the HiveSuite free trial?
No. HiveSuite offers a 30-day trial, but SMS sending requires a paid plan and available credits. A dedicated number for replies is an additional paid option.
Does HiveSuite include a Finance Ledger?
Yes. The Finance Ledger tracks income and expenses, supports receipt attachments and scanning, and provides VAT reports and exports. It should not be confused with a claim that every accounting or tax-filing workflow is supported.
Does HiveSuite work offline?
Yes, in the native Android app. Offline mode is on for every account: upcoming and overdue jobs, customer details, site notes and certificate templates are kept on the phone, so field users can check in, time and complete jobs, add updates and photos, flag issues, log materials, issue certificates and create customers, quotes and jobs with no signal. Changes sync automatically, exactly once, when the phone reconnects. On iPhone, HiveSuite currently runs as an installable web app that needs a connection while the native iOS app awaits App Store approval.
Which platform is better for my business?
Compare the workflows and permissions your team needs, the relevant vendor plan, and the total subscription and usage costs. The right choice depends on those requirements rather than a universal winner score.
Current product details and sources.
HiveSuite functionality and pricing are described alongside the official competitor information below. Where a current price or inclusion is not published, this article does not invent one.
Pricing information: We regularly review competitor pricing, but software providers may change their plans and pricing without notice. We recommend checking the provider's website for the latest information. For an additional independent overview of UK job management software pricing, you can also visit The Builder's Verdict.
Try your workflow in HiveSuite.
Explore HiveSuite with a 30-day free trial. When you are ready to send SMS, choose a paid plan and add the credits and sender setup you need.