What is HiveSuite?
HiveSuite is job management software built for UK trades and mobile service businesses. It replaces the patchwork of spreadsheets, WhatsApp groups, paper diaries, and disconnected tools with one platform that covers the entire workflow - from first customer enquiry to final payment.
UK-built and UK-supportedAll features on every plan30-day free trialNo credit card required
in plain English
One system for your customers, quotes, jobs, invoices, team, and reporting.
HiveSuite is made up of HiveCRM, HivePlanner, HiveIntel and HiveCrew, with HiveHire equipment hire, HiveFleet, HiveChat and HiveLeave on every plan - all sharing the same data. A quote you raise becomes a scheduled job, becomes an invoice, becomes a payment, becomes an accounting entry. No re-typing, no copy-pasting, no switching between apps.
HiveCRM
Customers, quotes, invoices
Every customer, quote and invoice in one place, so nothing is typed twice.
- Quote to invoice in seconds
- Recurring invoices
- Stock and purchase orders
HivePlanner
Scheduling and pipeline
Drag jobs onto the calendar, see who is free and catch clashes early.
- Drag, resize or click to book
- Conflict detection
- Pipeline board and site log
HiveIntelUpdated
Ask, reports, dashboards
Ask about your business in plain English and get a report back in seconds.
- Ask in your own words
- Highlights and dashboards
- CSV, Excel and PDF
HiveCrewUpdated
Your team, in sync
Everyone sees their next job first, tracks time and updates jobs from site.
- On my way, Arrived, Complete
- Photos, videos and sign-off
- Granular permissions
HiveHireNew
Equipment hire and rental
Hire out kit from your stock list, priced from rate cards and booked onto jobs.
- Rate cards and live availability
- Dispatch and return with photos
- Invoice on return or monthly
HiveFleetNew
Vans, plant and drivers
MOT, tax and insurance reminders, daily vehicle checks and vehicles booked onto jobs.
- Registration lookup and MOT history
- Vehicle checks from HiveCrew
- Fines and licence checks
HiveChatNew
Team chat
Direct messages, channels and a chat on every job, for your office and your crew.
- A chat on every job
- Photos, videos and voice notes
- Urgent messages people confirm
HiveLeaveNew
Holiday and absence
Allowances, requests and sickness, checked every time someone is booked.
- Requests and approvals
- UK bank holidays and closures
- Warns before you book
It also includes a Customer Portal, compliance document builder, SMS messaging, embeddable forms, inventory management, finance ledger, and AI-powered automation - all included on every plan from Solo (£34.99/month) upwards.
every product, one platform
What's inside HiveSuite
Each product handles a different part of running your business. They share the same data, so everything stays connected automatically.
HiveCRM
Your customer database, quoting engine, and invoicing system. Store unlimited customers, create branded quotes with interactive options, convert to invoices in one click, and get paid online via Stripe.
- Interactive quotes with package choices and optional extras
- One-click quote-to-invoice conversion with deposit handling
- With Stripe connected (optional, on every plan), a payment link on every invoice
- Recurring invoices for regular contracts
- Custom fields, document attachments, and full customer history
HivePlanner
Your calendar, job manager, and pipeline board. Drag-and-drop scheduling with day, week, month, crew and map views, a job panel for full details, conflict detection, recurring jobs, and compliance documents.
- Drag, resize, and create jobs directly on the calendar
- Pipeline board grouped by job status
- Recurring jobs - daily, weekly, fortnightly, monthly, annually or a custom interval
- Compliance documents - certificates, RAMS, checklists, method statements
- Conflict detection and nearby crew suggestions
HiveIntelUpdated
Ask questions about your business in plain English - "who owes us money?" or "what did we invoice each month?" - and each answer opens as a report you can change, highlight, save and share. Ask, Reports and Dashboards in one place.
- Plain-English questions answered as reports from your live data
- Change any report with a follow-up, undo and redo
- Shared dashboards with charts and big numbers
- Highlights, plus reports emailed daily, weekly or monthly
- Read only, with Staff access set by Administrators
HiveCrewUpdated
The mobile view for your team members in the field. Crew members see their assigned jobs, clock in, log hours, upload photos, update job status, and record expenses - all from their phone without needing full admin access.
- Today, Jobs and Me tabs, with the next job first
- On my way, Arrived and Complete with time tracking
- Timesheet and expense logging against jobs
- Issue reporting as a Warning or a Blocker
- Administrator, Staff and Crew roles, with HiveCrew Permissions
HiveHireNew
Hire out equipment from your stock list. Price it with rate cards, book it onto jobs with live availability, dispatch and return it with photos and signatures, and invoice it on return, on a date or every month.
- Daily, weekly and monthly rate cards
- Live availability with overbooking protection
- Dispatch and return with readings, photos and signatures
- Delivery and collection pricing
- Invoice on return, on a date or on a schedule
HiveFleetNew
Keep your vans, cars, trucks, trailers and plant in one place: key dates and reminders, who has which vehicle, daily checks and problems from HiveCrew, mileage and fuel, fines, and what each vehicle costs on your jobs.
- Registration lookup with the full MOT history
- MOT, tax, insurance, service and breakdown cover reminders
- Daily vehicle checks and problem reports from HiveCrew
- Vehicles booked onto jobs, checked first
- Driving licence checks, fines and PCNs
HiveChatNew
Direct messages, channels and a chat on every job for your office and crew, with photos, videos and voice notes, Urgent messages people confirm, and notifications on phones and computers.
- Direct messages and channels
- A chat on every job in HivePlanner and HiveCrew
- Photos, videos, PDFs and voice notes
- Urgent messages with read confirmations
- Quiet hours, working hours and retention controls
HiveLeaveNew
Holiday allowances, requests, sickness and company closures, kept in the same system as your jobs. HivePlanner, HiveCrew and HiveHire check it every time you book someone.
- Requests and approvals from HiveCrew
- Allowances with part-time, new starters and carry over
- UK bank holidays and company closures
- Warn or block when booking someone who is off
- Needs cover list of affected jobs
beyond the core products
What else is included
HiveSuite includes a full set of supporting tools that are built into the platform - not sold as add-ons.
Customer Portal
Branded login for each customer. They can view jobs, approve quotes, pay invoices, upload documents, submit job requests, and message your team directly.
Learn moreCompliance documents
Issue numbered compliance documents - certificates, RAMS, checklists, and method statements - from jobs. Templates designed around UK standards, your own templates in Certificate Studio, and customer portal publishing.
Learn moreInventory Management
Product catalogue with categories, SKUs, and prices. Real-time stock levels updated when parts are added to jobs. Purchase orders, low-stock alerts, and supplier management.
Learn moreHiveAssist (AI)
AI that drafts quote line items from job descriptions, scans receipt images into Finance Ledger, generates compliance document content, and summarises customer histories.
Learn moreSMS Messaging
Two-way SMS conversations with customers. Template library with variable insertion, automated messages on business events, and staff notifications for job status changes.
Finance Ledger
Operational bookkeeping with receipt upload and AI-powered receipt scanning. VAT reporting, budget tracking, recurring transactions, and automated income recording from Stripe payments.
Embeddable Forms
Build enquiry forms and embed them on your website. Submissions auto-create customers and draft quotes in HiveSuite. Drag-and-drop builder with style controls.
Learn moreSite Log
Structured daily site logging with numbered visits, photo entries with GPS, checklists with pass/fail items, and customer-visible sharing. PDF export included.
Integrations
Stripe for online payments. QuickBooks and Xero for accounting sync - customers, invoices, payments, suppliers, and purchase orders synced automatically.
built for trades
Who is HiveSuite for?
HiveSuite is designed for UK-based trades and mobile service businesses - anyone who quotes for work, schedules jobs, sends invoices, and manages a team on the move.
Plumbers and heating engineers
Callouts, service history, compliance certificates, and parts tracking
Learn moreElectricians
Job scheduling, certification, and customer records for domestic and commercial work
Learn moreCleaning businesses
Recurring jobs, team scheduling, and invoicing for regular contracts
Learn moreEvent hire companies
Booking management, inventory tracking, and delivery scheduling
Learn moreMobile service businesses
Any business that quotes, schedules, and invoices work out in the field
Learn moreCompliance-heavy trades
RAMS, method statements, checklists, and certificate management with document builder
Learn moreend to end
How a job flows through HiveSuite
From first enquiry to final payment - no switching between tools, no re-typing information.
- 1
Enquiry comes in
Customer submits a form on your website, or you add them manually. HiveSuite creates the customer record.
- 2
Send a quote
Create a branded quote with line items. Send via email with a magic link. Customer can approve, ask questions, and choose options online.
- 3
Schedule the job
Accepted quote converts to a job on HivePlanner. Assign crew, set dates, and check for conflicts.
- 4
Do the work
Crew sees the job in HiveCrew, checks in on site, logs time, uploads photos, and issues compliance documents.
- 5
Invoice and get paid
Convert the quote to an invoice. Customer pays online via Stripe. Invoice marked paid automatically. Syncs to QuickBooks or Xero.
simple pricing
Every feature. Every plan.
HiveSuite does not lock features behind higher-priced tiers. The only difference between plans is how many Administrator & Staff seats and Crew seats you need. All plans include HiveCRM, HivePlanner, HiveIntel, HiveCrew, HiveHire equipment hire, HiveFleet, HiveChat, HiveLeave, Customer Portal, compliance documents, integrations, and everything else listed on this page.
All prices include VAT. 30-day free trial. No credit card required. Cancel anytime.
works on every device
Use it from your phone, van, or office.
HiveSuite runs in any browser and installs like an app on phones, tablets and desktops. The native Android app on Google Play includes offline mode, so you can keep working in lofts, basements and rural sites with no signal and everything syncs when you reconnect. On iPhone, install it from Safari by tapping Share and then "Add to Home Screen" - our native iOS app is awaiting App Store approval.
- Android native app on Google Play
- Offline mode on Android - work with no signal, sync laterNew
- iPhone web app installs from Safari, native iOS app coming
- Full desktop experience in any browser
- Same data on every device
common questions
Frequently asked
What type of business is HiveSuite for?
HiveSuite is built for UK trades and mobile service businesses - plumbers, electricians, cleaning companies, event hire firms, locksmiths, landscapers, and any business that quotes for work, schedules jobs, and invoices customers. It works for solo operators and teams up to 50 users.
Does HiveSuite work without a signal?
Yes, on Android. The native Android app has offline mode switched on for every account. Upcoming and overdue jobs, customer details, site notes and certificate templates are stored securely on the phone, so you can check in, time jobs, add photos and notes, issue certificates and create customers, quotes and jobs with no signal. Everything syncs automatically when you are back online. On iPhone, HiveSuite runs as an installable web app that needs a connection until the native iOS app is approved by Apple.
Do I need to be technical to use it?
No. HiveSuite is designed for people who run businesses, not IT departments. Creating a quote takes under two minutes. Scheduling a job is drag-and-drop. HiveIntel lets you ask questions about your data in plain English. And if you need help, UK phone support is available on 020 3984 5366.
Is everything really included on every plan?
Yes. Every plan includes HiveCRM, HivePlanner, HiveIntel, HiveCrew, HiveHire equipment hire, HiveFleet, HiveChat, HiveLeave, the Customer Portal, compliance documents, inventory management, HiveAssist AI, SMS messaging, embeddable forms, Finance Ledger, site logging, Stripe payments, and QuickBooks and Xero sync. The only difference between plans is the number of seats.
How is HiveSuite different from other job management software?
Three things set HiveSuite apart. First, all features are included on every plan - there are no feature tiers or add-on charges. Second, it is built specifically for the UK market with VAT-inclusive pricing, compliance document templates designed around UK standards, and UK-based support. Third, it includes AI-powered tools like HiveIntel reporting and HiveAssist quote drafting on every plan.
Can my customers use it too?
Yes. The Customer Portal gives each customer a branded login where they can view jobs, approve quotes with interactive options, pay invoices online via Stripe, submit job requests, upload documents, and message your team. You control what each customer can see.
What integrations are available?
HiveSuite integrates with Stripe for online payments, QuickBooks for accounting sync, and Xero for accounting sync. These integrations sync customers, invoices, payments, suppliers, and purchase orders automatically. Embeddable forms let you connect your website to HiveSuite without Zapier or plugins.
Is my data secure?
Yes. HiveSuite Limited is registered with the ICO. Data is stored on encrypted EU servers. The platform uses password hashing, session validation, CSRF protection, and a capability-based role system with Administrator, Staff and Crew roles. Files are stored on Cloudflare R2 with authenticated access.
How do I get started?
Sign up for a 30-day free trial at portal.hivesuite.co.uk/signup. No credit card required. Setup takes under a minute. You get full access to every feature from day one. Import existing customers via CSV and connect QuickBooks or Xero in about two minutes.