What is HiveSuite?
HiveSuite is job management software built for UK trades and mobile service businesses. It replaces the patchwork of spreadsheets, WhatsApp groups, paper diaries, and disconnected tools with one platform that covers the entire workflow - from first customer enquiry to final payment.
In plain English
One system for your customers, quotes, jobs, invoices, team, and reporting.
HiveSuite is made up of four core products - HiveCRM, HivePlanner, HiveIntel, and HiveCrew - that share the same data. A quote you raise becomes a scheduled job, becomes an invoice, becomes a payment, becomes an accounting entry. No re-typing, no copy-pasting, no switching between apps.
It also includes a Customer Portal, compliance document builder, SMS messaging, embeddable forms, inventory management, finance ledger, and AI-powered automation - all included on every plan from Solo (£34.99/month) upwards.
Four products, one platform
What's inside HiveSuite
Each product handles a different part of running your business. They share the same data, so everything stays connected automatically.
HiveCRM
Customer Relationship Management
Your customer database, quoting engine, and invoicing system. Store unlimited customers, create branded quotes with interactive options, convert to invoices in one click, and get paid online via Stripe.
- Interactive quotes with package choices and optional extras
- One-click quote-to-invoice conversion with deposit handling
- Stripe payment links on every invoice
- Recurring invoices for regular contracts
- Custom fields, document attachments, and full customer history
HivePlanner
Visual Job Scheduling
Your calendar, job manager, and pipeline board. Drag-and-drop scheduling with day and week views, a Job Inspector panel for full details, conflict detection, recurring jobs, and a compliance document builder.
- Drag, resize, and create jobs directly on the calendar
- Pipeline kanban board grouped by job status
- Recurring jobs - daily, weekly, fortnightly, or monthly
- Compliance documents - certificates, RAMS, checklists, method statements
- Conflict detection and nearby crew suggestions
HiveIntel
AI-Assisted Reporting
Your business analyst. Ask questions about your data in plain English - "who owes me money?" or "what was my most profitable month?" - and get structured answers. Also includes a visual query builder, saved dashboards, and scheduled report delivery.
- Plain-English questions answered from your live data
- Visual report builder - no SQL needed
- Custom dashboards with saved widgets
- Scheduled delivery as PDF, Excel, or CSV
- Shared reports and team collaboration
HiveCrew
Team Management
The mobile view for your team members in the field. Crew members see their assigned jobs, clock in, log hours, upload photos, update job status, and record expenses - all from their phone without needing full admin access.
- Mobile job list with details, notes, and photos
- Arrived check-in with GPS and time tracking
- Timesheet and expense logging against jobs
- Issue reporting with severity levels
- Permission controls - admin, staff, or team member roles
Beyond the four products
What else is included
HiveSuite includes a full set of supporting tools that are built into the platform - not sold as add-ons.
Customer Portal
Branded login for each customer. They can view jobs, approve quotes, pay invoices, upload documents, submit job requests, and message your team directly.
Document Builder
Issue numbered compliance documents - certificates, RAMS, checklists, and method statements - from jobs. Preloaded UK-standard templates, reusable definitions, and customer portal publishing.
Inventory Management
Product catalogue with categories, SKUs, and prices. Real-time stock levels updated when parts are added to jobs. Purchase orders, low-stock alerts, and supplier management.
HiveAssist (AI)
AI that drafts quote line items from job descriptions, scans receipt images into Finance Ledger, generates compliance document content, and summarises customer histories.
SMS Messaging
Two-way SMS conversations with customers. Template library with variable insertion, automated messages on business events, and staff notifications for job status changes.
Finance Ledger
Operational bookkeeping with receipt upload and AI-powered receipt scanning. VAT reporting, budget tracking, recurring transactions, and automated income recording from Stripe payments.
Embeddable Forms
Build enquiry forms and embed them on your website. Submissions auto-create customers and draft quotes in HiveSuite. Drag-and-drop builder with style controls.
Site Log
Structured daily site logging with numbered visits, photo entries with GPS, checklists with pass/fail items, and customer-visible sharing. PDF export included.
Integrations
Stripe for online payments. QuickBooks and Xero for accounting sync - customers, invoices, payments, suppliers, and purchase orders synced automatically.
Built for trades
Who is HiveSuite for?
HiveSuite is designed for UK-based trades and mobile service businesses - anyone who quotes for work, schedules jobs, sends invoices, and manages a team on the move.
Plumbers and heating engineers
Callouts, service history, compliance certificates, and parts tracking
Electricians
Job scheduling, certification, and customer records for domestic and commercial work
Cleaning businesses
Recurring jobs, team scheduling, and invoicing for regular contracts
Event hire companies
Booking management, inventory tracking, and delivery scheduling
Mobile service businesses
Any business that quotes, schedules, and invoices work out in the field
Compliance-heavy trades
RAMS, method statements, checklists, and certificate management with document builder
End to end
How a job flows through HiveSuite
From first enquiry to final payment - no switching between tools, no re-typing information.
Enquiry comes in
Customer submits a form on your website, or you add them manually. HiveSuite creates the customer record.
Send a quote
Create a branded quote with line items. Send via email with a magic link. Customer can approve, ask questions, and choose options online.
Schedule the job
Accepted quote converts to a job on HivePlanner. Assign crew, set dates, and check for conflicts.
Do the work
Crew sees the job in HiveCrew, checks in on site, logs time, uploads photos, and issues compliance documents.
Invoice and get paid
Convert the quote to an invoice. Customer pays online via Stripe. Invoice marked paid automatically. Syncs to QuickBooks or Xero.
Simple pricing
Every feature. Every plan.
HiveSuite does not lock features behind higher-priced tiers. The only difference between plans is how many admin and team member seats you need. All plans include HiveCRM, HivePlanner, HiveIntel, HiveCrew, Customer Portal, compliance documents, integrations, and everything else listed on this page.
All prices include VAT. 30-day free trial. No credit card required. Cancel anytime.
See full pricing detailsWorks on every device
Use it from your phone, van, or office.
HiveSuite is a Progressive Web App - it installs and runs like a native app on any phone, tablet, or desktop. There is also a native Android app on Google Play. On iOS, install it from Safari by tapping Share and then "Add to Home Screen".
- Android native app on Google Play
- iOS Progressive Web App - installs from Safari
- Full desktop experience in any browser
- Same data, same features, every device
Common questions
Frequently asked
What type of business is HiveSuite for?
Do I need to be technical to use it?
Is everything really included on every plan?
How is HiveSuite different from other job management software?
Can my customers use it too?
What integrations are available?
Is my data secure?
How do I get started?
Try it free
Ready to see
it for yourself?
30-day free trial. No credit card. No contracts. Every feature unlocked from day one.
Setup takes 60 seconds. Cancel anytime.