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The best HVAC field service software in the UK

For heating, ventilation, air conditioning and refrigeration engineers balancing maintenance contracts, reactive breakdowns, installs and parts.

HVAC businesses live on maintenance contracts: filter changes, quarterly services and F-gas leak checks that have to happen on time, every time, while breakdowns land in the middle of the week. The best HVAC field service software keeps the planned work on schedule, the parts on the van and the records against the right unit.

Competitor details reviewed . This is a HiveSuite-published guide, not an independent ranking. Each comparison links to official product sources and shows the plan requirements for each platform.

01 / What to look for

What HVAC contractors need from FSM software.

  1. Maintenance contracts that schedule themselves. Recurring visits at the right interval, and recurring invoices to match the contract.
  2. Planned and reactive work apart, but on one board. Job categories or types to separate planned maintenance from breakdowns, on the same calendar.
  3. Equipment and F-gas records. Service and F-gas records captured on site and stored against the site, so the history is there on the next visit.
  4. Parts and refrigerant tracking. Filters, refrigerant, fittings and controls logged against jobs, with purchase orders for what you need to buy in.
  5. Commercial customers. Multi-site customers, facility managers who want copies of every record, and invoices that match the contract.
  6. Reporting on contract profitability. Revenue and costs by job type, so you know which contracts make money.
02 / HiveSuite

Planned maintenance, breakdowns and parts in one platform.

HiveSuite lets HVAC teams schedule recurring service visits alongside same-day reactive work in HivePlanner, use job categories to separate planned maintenance from emergency callouts, and set up recurring invoices for maintenance contracts.

  • F-Gas Equipment Record template among the pre-built compliance templates, plus a template builder for your own service sheets, RAMS and method statements.
  • Records against the job and property: certificates, commissioning records, F-gas logs and installation photos, ready to resend when a facility manager asks.
  • Inventory with stock tracking and purchase orders for filters, refrigerant, fittings and consumables.
  • HiveIntel reports, such as revenue by job type, so you can see which work pays.
  • Android app with offline mode for plant rooms and roof units with no signal. On iPhone, HiveSuite runs as an installable web app that needs a connection while the native iOS app awaits App Store approval.

If you manage thousands of assets across large estates, each with its own maintenance schedule, also compare the asset modules on the platforms below. See HiveSuite for HVAC

03 / The shortlist

Field service software UK HVAC firms compare.

These summaries come from each vendor's published plans and product pages. Prices and plan contents change, so follow the comparison for current details and sources.

Simpro

Popular with larger service and project businesses that need inventory, assets and operational reporting. Pricing is by quote.

Pricing: Pricing is quoted for the business and selected add-ons, rather than a single published universal subscription price.

Field work: Project, inventory and asset management, with mobile field workflows.

Check: Simpro advertises customer portals, automated SMS and AI reporting. Pricing depends on the selected modules and add-ons.

Joblogic

Built for maintenance contractors. PPM and route scheduling are in Premium; the customer portal and stock management are in Enterprise.

Pricing: Standard starts at £45 per user/month billed annually. Premium and Enterprise require a quote.

Field work: Job management and assets; PPM and route scheduling are listed under Premium.

Check: Joblogic lists PPM and route scheduling in Premium, and customer portals and stock management in Enterprise.

Commusoft

Focused on service contracts, planned maintenance and assets. Pricing is by quote.

Pricing: A plans page is published. Request a quote for the required licences, modules and contract terms.

Field work: Service contracts, scheduling and mobile quoting, including on-site variations.

Check: Commusoft advertises customer portals and AI-assisted tools; availability depends on the selected package and modules.

ServiceTitan

A large US platform built around dispatch and price books. Per-technician pricing on request; check UK availability.

Pricing: Per-technician pricing is supplied on request for Starter, Essentials and The Works.

Field work: Dispatching, scheduling, invoicing and price books; mobile estimates depend on package.

Check: ServiceTitan documents its Xero integration as Private Preview for selected accounts. Package and regional availability may vary.

Workever

Lists offline mobile apps, with stock, assets and service contracts in its Ultimate plan.

Pricing: The UK page lists Base at £29 and Ultimate at £39 per user/month. Check tax, add-ons and trial terms.

Field work: Offline mobile apps are listed in its plan comparison. Check which records and actions are available offline.

Check: Workever lists stock management, assets, service contracts and a customer self-service portal in Ultimate. Xero and QuickBooks are add-ons.

Fergus

Strong job costing for smaller HVAC teams. Check how recurring maintenance and certificates are priced.

Pricing: UK Essentials starts at £39/month and Professional at £45/month. User types, SMS and payment costs affect the total.

Field work: Quoting, job cards, calendar, recurring jobs, forms and accounting integrations.

Check: Fergus separates full users and timesheet users. SMS alerts, certificates and payment charges are listed separately.

04 / Which fits your business

Match the platform to the size of your contracts.

Small domestic and light commercial teams

Recurring services, quotes for installs and card payment matter more than deep asset management. A per-business price with every feature included usually goes further.

Commercial maintenance contractors

Multi-site customers, scheduled PPM visits and records for facility managers. See planned maintenance (PPM) software.

Refrigeration and F-gas heavy work

Prioritise equipment records, leak-check intervals and refrigerant stock. Check how each platform records F-gas data and whether it is included on your plan.

Large estates and national contracts

Asset registers, SLAs and integrations come first. Expect quoted pricing and longer onboarding from enterprise platforms.

05 / Compare costs

Price the modules you need.

HiveSuite monthly subscriptions include VAT and every feature. The published plan allowances are:

PlanMonthly, inc. VATIncluded users
Solo£34.991 admin/staff + 2 crew
Small Team£89.995 admin/staff + 5 crew
Growing Team£149.9910 admin/staff + 10 crew
Professional£249.9920 admin/staff + unlimited crew
Enterprise£499.9950 admin/staff + unlimited crew

Many HVAC platforms sell PPM, assets, stock control or customer portals as higher tiers or modules. List what you need, then price that exact configuration, including VAT, per-technician charges and onboarding. HiveSuite includes every feature on every plan.

06 / Common questions

Before you decide

What is the best HVAC software in the UK?

For larger HVAC maintenance contractors, Simpro, Joblogic and Commusoft are common choices because of their asset and PPM modules. Smaller UK HVAC teams often want recurring maintenance, parts tracking and quotes without enterprise pricing. HiveSuite covers those on every plan from £34.99/month including VAT.

Can HVAC software manage maintenance contracts?

Yes. Look for recurring jobs at the contract interval, recurring invoices, and service records stored against each site. In HiveSuite, recurring jobs and recurring invoices are set up on your chosen schedule.

Does HiveSuite have an F-gas record template?

Yes. HiveSuite includes an F-Gas Equipment Record template among its pre-built compliance templates, completed from the job and stored against the property.

Can I track refrigerant and parts?

In HiveSuite, inventory covers stock tracking and purchase orders, and materials used on jobs are logged against the job so costs are accurate.

Will HVAC software work in plant rooms with no signal?

It depends on the app. HiveSuite's Android app has offline mode on by default, so engineers can complete jobs, add photos and fill in records with no signal and sync when they reconnect. On iPhone, HiveSuite currently needs a connection while the native iOS app awaits App Store approval.

07 / More FSM guides

Compare FSM software for your type of business.

See also HiveSuite's field service management software and every software comparison.

08 / Test it on a real job

Set up one real contract in the trial.

Create one real maintenance contract in each trial: the recurring visits, the recurring invoice and the service record. Then add a breakdown to the same week and see how each platform copes.

HiveSuite offers a 30-day free trial with every feature and no credit card required.

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