Plumbing and heating businesses run two diaries at once: the reactive one, full of leaks and no-heat callouts, and the planned one, full of annual services and landlord gas safety checks. The best FSM software keeps both on one schedule and makes sure next year's service is booked before this year's invoice is paid.
Competitor details reviewed . This is a HiveSuite-published guide, not an independent ranking. Each comparison links to official product sources and shows the plan requirements for each platform.
What plumbing and heating firms need.
- Callouts and planned work together. Slot an emergency job into a day of booked services without losing track of who moves where.
- Annual service reminders. Recurring jobs or next-check-due dates for boiler services and landlord gas safety records, so repeat work is not left to memory.
- Gas safety records on site. A CP12/LGSR template completed and signed on the phone, then sent to the landlord or agent.
- Landlord access and contracts. Landlords with several properties should see every record and upcoming check in one place, with recurring invoices for portfolio contracts.
- Parts and van stock. Valves, fittings and boiler parts logged against jobs, so the quote and the margin are right.
- Quotes for installs. Multi-option quotes for boiler replacements, with deposits and online approval.
Callouts, servicing and gas safety records in one place.
HiveSuite includes a pre-built CP12/LGSR Landlord Gas Safety Record template designed to capture the information required under the Gas Safety (Installation and Use) Regulations 1998, plus an oil boiler service certificate template. Records are issued from the job, signed on site and stored against the customer and property, with next-check-due dates you can follow up.
- HivePlanner puts emergency callouts, installations and recurring service visits on one drag-and-drop calendar with clash warnings.
- Recurring jobs and recurring invoices for annual servicing and landlord contracts.
- Inventory with stock tracking and purchase orders for parts and van stock.
- Customer Portal so landlords and homeowners can approve quotes, see job history and pay online, with optional Stripe card payments on every plan.
- Android app with offline mode for cellars, airing cupboards and rural properties with no signal. On iPhone, HiveSuite runs as an installable web app that needs a connection while the native iOS app awaits App Store approval.
See HiveSuite for plumbers, heating engineers and gas engineers.
FSM software UK plumbing and heating firms compare.
These summaries come from each vendor's published plans and product pages. Prices and plan contents change, so follow the comparison for current details and sources.
Commusoft
Aimed at service contractors with planned maintenance and service contracts. Pricing is by quote.
Pricing: A plans page is published. Request a quote for the required licences, modules and contract terms.
Field work: Service contracts, scheduling and mobile quoting, including on-site variations.
Check: Commusoft advertises customer portals and AI-assisted tools; availability depends on the selected package and modules.
Powered Now
UK trades app. Forms and certificates are in Professional; the customer portal and automatic chasing are in Premium.
Pricing: Business is a flat £28/month for one user. Professional is £32 and Premium £40 per user/month. All prices exclude VAT.
Field work: Quotes, invoices, expenses and purchase orders; forms and certificates depend on plan.
Check: Powered Now Business is capped at one user; the per-user model starts at Professional. Forms and certificates are listed in Professional, and the customer portal and automatic quote and invoice chasing in Premium.
Fergus
Strong on job costing and supplier costs, with recurring jobs. Certificates are listed separately.
Pricing: UK Essentials starts at £39/month and Professional at £45/month. User types, SMS and payment costs affect the total.
Field work: Quoting, job cards, calendar, recurring jobs, forms and accounting integrations.
Check: Fergus separates full users and timesheet users. SMS alerts, certificates and payment charges are listed separately.
Tradify
Per-user job management for UK trades. Check which certificates are covered on your plan.
Pricing: UK Lite is £34 per user/month and Plus is £44 per user/month, excluding VAT. SMS is charged separately.
Field work: Jobs, scheduling, quoting, invoicing, timesheets and cost tracking.
Check: Certificate coverage and SmartTools availability vary by plan. SMS is charged separately.
ServiceM8
Job-volume pricing and form-based workflows. Best suited to iPhone users.
Pricing: UK paid plans start at £25/month for Starter. Plans have job-volume and SMS allowances; check VAT and extra usage.
Field work: Full app on iOS and a Lite app on Android. Check offline behaviour on the device and plan you would use.
Check: ServiceM8 has a full iOS app and a Lite Android app. The full management experience remains centred on iOS.
Jobber
Strong customer self-service and follow-ups. Prices are in US dollars.
Pricing: USD plans vary by team size and billing term. Core starts at $29/month when billed annually; monthly billing costs more.
Field work: Scheduling, quotes, invoices and online booking.
Check: Jobber pricing and Client Hub availability vary by plan, team size and billing term. Two-way texting is available in the UK.
Joblogic
Built for maintenance contractors with PPM and assets in the higher plans.
Pricing: Standard starts at £45 per user/month billed annually. Premium and Enterprise require a quote.
Field work: Job management and assets; PPM and route scheduling are listed under Premium.
Check: Joblogic lists PPM and route scheduling in Premium, and customer portals and stock management in Enterprise.
Match the software to your mix of work.
Mostly reactive plumbing
Speed matters: quick quotes, same-day scheduling and card payment on completion. Gas paperwork may be less important.
Heating engineers with a service book
Recurring jobs, annual reminders and service records drive repeat revenue. Check that rebooking next year's visit is one click.
Gas engineers doing landlord work
You need the gas safety record, next-check-due dates and a simple way to send records to landlords and agents. Remember that the annual check covers appliances and flues, and that records must reach existing tenants within 28 days.
Growing installation teams
Multi-day installs, quotes with options and deposits, and stock control become the priority. See FSM software for small businesses.
Add certificates, texts and payments to the price.
HiveSuite monthly subscriptions include VAT and every feature. The published plan allowances are:
| Plan | Monthly, inc. VAT | Included users |
|---|---|---|
| Solo | £34.99 | 1 admin/staff + 2 crew |
| Small Team | £89.99 | 5 admin/staff + 5 crew |
| Growing Team | £149.99 | 10 admin/staff + 10 crew |
| Professional | £249.99 | 20 admin/staff + unlimited crew |
| Enterprise | £499.99 | 50 admin/staff + unlimited crew |
Service reminders are often sent by SMS, so price the texts as well as the subscription. In HiveSuite, SMS sending needs a paid plan and credits. Also check card payment fees and whether gas and boiler certificates are included or cost extra.
Before you decide
What is the best FSM software for plumbers in the UK?
For UK plumbers, the best FSM software handles emergency callouts and planned work in one diary, with fast quotes and card payment on completion. Commusoft, Powered Now, Fergus, Tradify, ServiceM8 and Jobber are common choices. HiveSuite includes every feature, including gas safety record templates, on every plan from £34.99/month including VAT.
What is the best software for heating engineers?
Heating engineers benefit most from recurring service jobs, annual reminders and service records issued on site. Look for software that rebooks next year's service automatically and stores every record against the property.
Can I issue a CP12 from job management software?
Yes. HiveSuite includes a CP12/LGSR Landlord Gas Safety Record template designed to capture the information required under the Gas Safety (Installation and Use) Regulations 1998. It is completed on site, signed and stored against the property. The template is not produced or endorsed by Gas Safe Register.
How do I keep track of when gas safety checks are due?
Use next-check-due dates rather than an expiry date. Landlord gas safety checks are needed every 12 months, and a check done up to two months early can keep the original due date. Software that tracks the next-check-due date per property makes rebooking straightforward.
Can landlords see their gas safety records online?
In HiveSuite, yes. Gas safety records can be published to the Customer Portal, where landlords managing several properties log in and see all their records and upcoming renewal dates in one place. Recurring invoices handle landlord contracts.
Compare FSM software for your type of business.
- Best FSM Software UK - Field service management platforms compared for UK businesses.
- Best FSM Software for Small Businesses - For teams of 2 to 10 office and field staff.
- Best FSM Software for Sole Traders - For one-person trade and service businesses.
- Best FSM Software for Electricians - EICRs, minor works and testing on site.
- Best FSM Software for HVAC - Maintenance contracts, parts and commissioning.
- Best FSM Software for Cleaning Businesses - Recurring cleans, teams and regular billing.
- Best FSM App UK - Field service apps compared on mobile and offline working.
- Best Planned Maintenance (PPM) Software UK - Recurring servicing, assets and next-check-due dates.
- Cheapest FSM Software UK - Real monthly costs, VAT and free options compared.
See also HiveSuite's field service management software and every software comparison.
Try a callout and a service in the same day.
In each trial, book a day of annual services, drop an emergency callout into the middle of it, complete a gas safety record on site and send it to the landlord. The software that handles that day without a phone call to the office is the one to choose.
HiveSuite offers a 30-day free trial with every feature and no credit card required.