"Moving from WhatsApp to HiveSuite was the best move I've made for my locksmith business."
The automation handles my website leads and quotes while I'm out on jobs, and HiveIntel found over £300 in unpaid invoices I'd completely forgotten about.
Survey with checklists and photos, issue a branded survey report, quote the treatment with options, schedule the work and keep guarantees against the property.
30-day free trialEvery feature, every planFrom £34.99/mo inc VAT
What's included
built for your business
Build your own survey template with checklist items, notes, photos and conditional questions.
Issue the survey as a branded PDF from the job, emailed to the customer or agent.
Interactive quotes with treatment options and extras, accepted online with a deposit.
Book treatments and multi-day remedial work on HivePlanner.
Add a case handler, such as a letting agent, and choose who gets job updates.
Store guarantees and reports against the property and share them through the Customer Portal.
Damp and timber work starts with a survey and a report, often for a homeowner, buyer or letting agent, and turns into treatment work that needs a guarantee. HiveSuite keeps the survey, report, quote, works and guarantee on one property record.
HiveSuite does not include a ready-made damp survey template, but you can build one in Certificate Studio: checklist items with notes and photos, conditional questions that appear only when needed, and your own findings and recommendations sections. Issue it from the job as a branded PDF, pre-filled with the customer and site address, and email it to the customer or their agent. HiveSuite does not take moisture readings for you; record your meter readings in the template.
Quote the recommended treatment with options and optional extras on one interactive quote. Customers accept online and, with card payments set up, can pay a deposit straight away.
Book treatments and remedial works on HivePlanner, including multi-day jobs, and assign the team. Site notes and access instructions are stored against the address for everyone who visits.
Add an optional case handler, such as a letting agent or property manager, to the customer or property, and choose who receives job messages and completion emails. Use your own job statuses to track where each job is up to.
Upload guarantees and product data sheets to the document library, attach them to jobs and share them through the Customer Portal. Every report and photo stays against the property for future visits.
Chemical treatments and remedial work often need RAMS, especially for landlord, agent and commercial clients. Generate RAMS (risk assessments and method statements) from the job using HiveSuite's templates, pre-filled with the customer and site, or build your own in Certificate Studio. Upload documents you reuse, such as standard method statements, to the document library once and attach them to any job: they show in HiveCrew for your team and can be shared with the customer through the Customer Portal. Job types can require a RAMS or other documents before a job can be completed. See RAMS software.
Surveyors and technicians use HiveCrew on their phone to see their own jobs, site notes and photos, tap On my way and Arrived, log time, record materials and add photos and notes as they work. They see only what you allow. The native Android app works offline and syncs each change when it reconnects. On iPhone, HiveSuite runs as an installable web app that needs a connection while the native iOS app awaits App Store approval.
HiveSuite is UK-built, priced in GBP including VAT, and every plan includes every feature. Plans start at £34.99 per month, with a 30-day free trial and no credit card required. See pricing.
how it works
Create a professional branded quote from your phone while still with the customer. Send it instantly by email.
Drag the job onto your visual calendar. Assign to a team member. They see it on HiveCrew immediately.
Convert the quote to an invoice in one click, or raise it from the job with the parts and hours used. Add a Stripe payment link so customers can pay online.
30-day free trial with full access. No credit card needed. Set up in under a minute.
make it yours
Every business works differently. HiveSuite gives you the tools to tailor quotes, invoices, jobs, and customer records to match the way you actually work - no developer needed.
Add your own fields to customers, quotes, invoices, and jobs. Text, dropdowns, dates, multi-select, checkboxes - capture exactly what your business needs.
Build formulas that auto-calculate values on quotes and invoices. Add surcharge fields that feed directly into your totals - no manual maths.
Define your own job, quote, and invoice statuses with custom colours and transition rules. Match the stages your business actually uses.
Design your own quote and invoice PDFs with your branding. Custom fields and calculated values pull through automatically.
Add forms to your website that create customers and draft quotes in HiveSuite, let customers pick a booking slot, and track every lead to Won in one inbox. Capture the information that matters to your trade.
HiveSuite is actively developed based on user feedback. New workflow customisations and features are added regularly - if something is missing, let us know.
the full platform
Every plan includes every product - no picking and choosing.
Customers, quotes, invoices
Every customer, quote and invoice in one place, so nothing is typed twice.
Scheduling and pipeline
Drag jobs onto the calendar, see who is free and catch clashes early.
Ask, reports, dashboards
Ask about your business in plain English and get a report back in seconds.
Your team, in sync
Everyone sees their next job first, tracks time and updates jobs from site.
Equipment hire and rental
Hire out kit from your stock list, priced from rate cards and booked onto jobs.
Vans, plant and drivers
MOT, tax and insurance reminders, daily vehicle checks and vehicles booked onto jobs.
Holiday and absence
Allowances, requests and sickness, checked every time someone is booked.
explore features
simple pricing
No feature locks and no per-module pricing. Prices include VAT. Month-to-month, cancel any time.
Solo
£34.99/mo inc VAT
1 admin/staff, 2 crew
Small Team
£89.99/mo inc VAT
5 admin/staff, 5 crew
Growing Team
£149.99/mo inc VAT
10 admin/staff, 10 crew
Professional
£249.99/mo inc VAT
20 admin/staff, unlimited crew
Enterprise
£499.99/mo inc VAT
Up to 50 users
overheard in the hive
"Moving from WhatsApp to HiveSuite was the best move I've made for my locksmith business."
The automation handles my website leads and quotes while I'm out on jobs, and HiveIntel found over £300 in unpaid invoices I'd completely forgotten about.
"I can literally ask 'who hasn't paid me yet' and get the answer in seconds."
Typos? Doesn't matter. If you're running everything from your phone, this just works.
"HiveSuite is by far the easiest management tool I've used for a small business."
Working directly with the developers to shape new features has made a real difference to how I run things.
See what others say on Trustpilot
similar industries
Yes. HiveSuite covers survey checklists and reports, treatment quotes with deposits, scheduling, agent updates and guarantee records, from £34.99/month including VAT.
Not a ready-made one. Build your own survey template in Certificate Studio with checklist items, photos, notes and conditional questions, then issue it as a branded PDF.
Yes. Add the agent as a case handler and choose whether they receive job messages and completion emails, or email the report PDF.
Yes. Upload guarantees to the document library, attach them to the job and share them through the Customer Portal.
No. Record readings in your survey template. HiveSuite does not connect to moisture meters.
Plans start from £34.99/month (Solo) and go up to £499.99/month (Enterprise). All plans include every feature - quotes, invoicing, scheduling, HiveIntel AI reporting, customer portal, and more. Prices include VAT.
Yes - every plan includes a full 30-day free trial with no credit card required. You get access to all features from day one.
Yes. HiveSuite is fully responsive on any device. Team members access their jobs through HiveCrew, which is available as a native app on Android and as an installable web app on iPhone.
Yes, on Android. The HiveSuite Android app has offline mode switched on for every account: your upcoming and overdue jobs, customer details, site notes and checklists are saved to the phone, and anything you change syncs when you are back online. On iPhone, HiveSuite runs as an installable web app and needs a connection.
Yes. HiveSuite is built and supported by a UK-based team, priced in GBP including VAT, and designed for UK contractors and mobile service businesses.
Yes. Plans are month to month with no contracts, and you can cancel whenever you like from your account settings, with no cancellation fees. You keep access until the end of your current billing period or free trial, so export any data you need before then. Refunds are covered by our Refund & Cancellation Policy.
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