Drainage software for UK drainage companies & contractors.

Why UK drainage companies and contractors choose HiveSuite

Drainage work is heavily reactive - blocked drains, flooding, and sewage backups do not wait for office hours. HiveSuite gives drain engineers and drainage contractors one platform to manage emergency callouts, CCTV drain surveys, planned repairs, and commercial contracts. Quote on-site, dispatch engineers fast, keep property records for repeat visits, invoice on completion, and get paid by card before you leave.

HiveSuite is UK-built, priced in GBP including VAT, and designed for how UK trade businesses actually work. No per-user pricing, no feature locks - every plan includes everything from day one.

Managing emergency drain callouts

When a blocked drain call comes in, speed matters. HiveSuite lets you create a job and assign it to an engineer in seconds. Your drain engineer sees the customer's address, the reported problem, access notes, and one-tap directions on the HiveCrew app immediately. For drainage businesses with multiple vans, HivePlanner shows who is free, and the job panel suggests the engineers nearest the site based on each person's last check-in location (not a live position).

CCTV surveys and property drainage records

Drainage work often involves return visits - a CCTV survey followed by a repair, or annual maintenance on commercial drainage systems. HiveSuite lets you store full drainage history per property. Record what was found, what was done, any CCTV survey footage notes, and recommendations for future work. Attach photos, documents, and survey reports to the job record so everything is in one place when you return. HiveSuite does not record or edit CCTV footage itself - keep using your survey software and attach its report.

Quoting for drainage work on-site

Many drainage jobs are quoted on-site after an initial assessment. HiveSuite lets you build a professional, itemised quote on your phone while still at the property. Add line items for callout charges, jetting, CCTV survey, repairs, parts, and labour, then send the quote by email before you leave.

HiveAssist, the built-in AI assistant, drafts quote line items from a short description of the work. Quotes are branded with your business name and logo and can be accepted online with a single click. Once accepted, convert to an invoice in one tap.

Scheduling drain engineers across reactive and planned work

HivePlanner is a visual drag-and-drop calendar that handles the unpredictable mix of drainage work. Assign same-day emergency callouts alongside CCTV survey appointments, planned repairs, and recurring commercial maintenance visits. If plans change, drag the job to a new slot and your team is updated automatically. Conflict detection warns you before you double-book an engineer.

Getting paid on-site for drainage work

Emergency drainage work should be paid for on completion - not weeks later after chasing. HiveSuite makes this easy. Convert any quote to an invoice in one tap. With Stripe connected, every invoice includes a payment link so the customer can pay by card immediately from their phone.

For drainage businesses on commercial maintenance contracts, set up recurring invoices that send automatically each cycle. The invoice reminder board tracks every outstanding payment at a glance.

A mobile app for drain engineers in the field

HiveCrew is the team member app your engineers use on site - a native Android app that keeps working offline when there is no signal, or an installable web app on iPhone. They see their assigned jobs, get one-tap directions, update job status, log their hours, and upload photos and survey notes. Everything syncs back in real time.

RAMS and site paperwork

Drainage work involves confined spaces and excavation, so RAMS are often required. Generate RAMS (risk assessments and method statements) from the job using HiveSuite's templates, pre-filled with the customer and site, or build your own in Certificate Studio. Store documents you reuse in the document library, attach them to jobs so your team sees them in HiveCrew, and share them with clients through the Customer Portal. See RAMS software.

Built for UK drainage contractors, not adapted from a US product

HiveSuite is designed from the ground up for UK trade businesses - GBP pricing that includes VAT and workflows that match how UK drainage businesses actually operate. Plans start from just £34.99 per month with a 30-day free trial and no credit card required. Every plan includes every feature.