Soft play hire software
to manage bookings, delivery & payments.

Why UK soft play hire businesses choose HiveSuite

Soft play hire is a fast-growing business built around birthday parties, christenings, and family events. You are managing enquiries, confirming bookings, collecting deposits, coordinating deliveries and collections, tracking which sets are available, and chasing final payments - often all in the same weekend. HiveSuite gives soft play hire businesses one platform to take online enquiries, collect deposits, schedule deliveries and collections, track equipment availability, manage drivers, and invoice automatically. Whether you run a few themed sets or a full inventory of soft play packages with multiple delivery teams, HiveSuite keeps your business organised.

HiveSuite is UK-built, priced in GBP including VAT, and designed for how UK service businesses actually work. No per-user pricing, no feature locks - every plan includes everything from day one.

Online enquiries from parents and event planners

HiveSuite includes embeddable enquiry forms you can add to your website, Facebook page, or Instagram bio link. When a parent fills in the form with their event date, venue address, and preferred package, HiveSuite creates a customer record and draft quote automatically. No copying details from messages or missed bookings while you are out on a delivery. Capture every enquiry even during your busiest weekends.

Deposits and payment collection

Most soft play hire businesses require a deposit to secure the booking. HiveSuite lets you send a quote with a Stripe payment link - when the customer accepts and pays their deposit, the booking is confirmed. Invoice the remaining balance closer to the event or collect it on the day. Every invoice includes a card payment link so customers pay online. The invoice reminder board tracks every outstanding payment at a glance so you always know who has paid and who still owes.

Equipment availability tracking

Knowing which soft play sets, ball pits, and add-ons are available on any given date is essential. HiveSuite tracks equipment against bookings so you can see at a glance which items are free and which are committed. No more double-booking from diary clashes. When a parent enquires about a specific weekend, you check availability instantly and send a professional quote.

Scheduling deliveries and collections

HivePlanner is a visual drag-and-drop calendar that lets you plan delivery and collection routes for busy weekends. Schedule setup and collection times, assign jobs to specific drivers, and see your full weekend at a glance. If plans change - a customer cancels or you need to rearrange a route - drag the job to a new slot and your team is updated automatically.

Managing your team with HiveCrew

HiveCrew is a lightweight mobile app your delivery team add to their home screen - no App Store download needed. Each team member sees their delivery and collection schedule, venue addresses, setup instructions, and one-tap directions. Mark setups as complete and log collection times. Everything syncs back in real time. Your team see only their own jobs - not financials, customer data, or business reports.

Customer portal

The HiveSuite customer portal gives your clients a branded login where they can view their booking details, approve quotes, and pay invoices. Parents can check what they have booked, when delivery is scheduled, and pay any outstanding balance - all without calling or messaging you. This saves you time during busy periods and makes your business feel professional and established.

Business reporting with HiveIntel

HiveIntel is HiveSuite's built-in reporting and AI analytics tool. Ask questions in plain English - "which package was most popular last month", "what was my revenue this quarter", "how many bookings came from my website form" - and get instant answers from your own data as charts, tables, or dashboards. Track seasonal demand, identify your best-selling packages, and plan stock investment with real data.

Built for UK soft play hire businesses

HiveSuite is designed from the ground up for UK service businesses - GBP pricing that includes VAT and workflows that match how UK hire businesses actually operate. Plans start from just £34.99 per month with a 30-day free trial and no credit card required. Every plan includes every feature.