One platform to run
your entire trade business.

Why UK tradespeople are switching to HiveSuite

Most trade businesses start the same way. A notepad for job details. A spreadsheet for customer records. A shared calendar for scheduling. WhatsApp for team communication. A Word template for invoices. And a folder somewhere on the laptop for certificates and compliance documents. It works when you are a one-person operation doing a few jobs a week. It breaks when you grow - and even before that, it costs you money you do not realise you are losing. Forgotten follow-ups, late invoices, quotes that sit unsent for days, and compliance documents you cannot find when the customer asks for them.

HiveSuite puts everything in one place. Your customer database connects to your quotes, which connect to your jobs, which connect to your schedule, which connect to your invoices, which connect to your accounting software. No re-typing, no switching between apps, no information falling through the cracks.

Built for UK trade businesses specifically

HiveSuite is not a US tool adapted for the UK market. It is built in the UK, priced in GBP including VAT, and designed around how UK tradespeople actually work. Compliance document templates use UK standards. Pricing includes VAT from day one. The terminology matches what you actually call things - not American field service jargon translated into British English. Every plan includes every feature - no feature locks, no per-user pricing that punishes you for growing.

Professional quoting with AI assistance

Create professional branded quotes on your phone while on-site. HiveAssist, the built-in AI assistant, drafts quote line items from a short description of the work. Describe the job in a couple of sentences and HiveAssist generates a structured quote with parts, labour, and pricing that you review and adjust. Send the quote by email and the customer accepts online with a single click. No going home to write it up, no delays that lose you the job.

Visual job scheduling with HivePlanner

HivePlanner is a visual drag-and-drop calendar that lets you schedule jobs across your team. See everyone's workload at a glance, assign urgent callouts alongside planned work, and manage multi-day projects. Conflict detection prevents double-bookings. For recurring maintenance contracts, set up jobs that auto-generate each cycle and recurring invoices that send automatically. If plans change, drag a job to a new slot and your team is updated through HiveCrew.

Field team management with HiveCrew

Your team members log in to HiveCrew where they see only their own jobs - customer addresses, job notes, access instructions, and one-tap directions. They update job status, log time, upload before and after photos, and communicate with the office in real time. Your field team sees only their own schedule - not financials, customer data, or business reports. HiveCrew is available as a native app on Android and as an installable Progressive Web App on iOS with push notification support.

Invoicing and getting paid

Convert a completed job to an invoice in one tap. All the details carry over - no re-typing. Add a Stripe payment link so customers can pay by card from their phone. Stripe is included on all plans, or use your own payment methods. For contract customers, set up recurring invoices that send automatically. The invoice reminder board tracks every outstanding payment at a glance, and HiveAssist drafts polite follow-up messages so you can chase with one tap.

Xero and QuickBooks integration

HiveSuite integrates with Xero and QuickBooks so your invoices, payments, and customer records sync automatically. No double-entry, no manual exports, no end-of-month reconciliation headaches. Your accountant sees clean, up-to-date books without you lifting a finger.

Compliance documents for every trade

The built-in compliance document builder generates certificates, RAMS, checklists, and method statements from preloaded UK-standard templates. Electricians generate electrical installation certificates. Gas engineers produce gas safety records. Fire safety companies issue inspection certificates. Whatever your trade, documents are issued from jobs, automatically numbered, track issue and expiry dates, and can be shared with customers through the portal. No separate system, no paper filing.

Customer portal

Every customer gets a branded login where they can view their job history, upcoming work, approve quotes, pay invoices, access compliance documents, upload files, and message your business. It reduces phone calls, speeds up approvals, and makes your business look professional and established. Landlords can access their gas safety certificates. Building managers can find their inspection records. Regular customers can see their full history. Included on all plans.

Online enquiries from your website

HiveSuite includes embeddable enquiry forms you can add to your website or social media. When a customer fills in the form, HiveSuite creates their customer record and a draft quote automatically. No missed leads while you are on a job, no manual data entry at the end of the day.

Inventory and parts tracking

Track materials, van stock, and parts used against each job. See what is running low across your vans and warehouse and raise purchase orders when stock needs replenishing. This gives you accurate job costing and ensures your team always has the parts they need.

AI business reports with HiveIntel

HiveIntel is HiveSuite's built-in reporting and AI analytics tool. Ask questions in plain English:

• "Who owes me money?" - every outstanding invoice instantly
• "What did I earn last month?" - revenue by week, job type, or customer
• "Which job types are most profitable?" - compare margins
• "Show me my busiest weeks" - plan capacity and staffing
• "How many quotes converted this quarter?" - track your win rate

Results come back as charts, tables, or dashboards. Schedule them for automatic email delivery.

Works for every trade

Plumbers, electricians, builders, roofers, painters, HVAC engineers, gas engineers, heating engineers, cleaners, landscapers, locksmiths, fencing contractors, drainage engineers, pest controllers, tree surgeons, fire safety companies, and dozens more. HiveSuite works for any trade or service business that quotes, schedules, and invoices. Plans start from just £34.99 per month with a 30-day free trial and no credit card required.