"Moving from WhatsApp to HiveSuite was the best move I've made for my locksmith business."
The automation handles my website leads and quotes while I'm out on jobs, and HiveIntel found over £300 in unpaid invoices I'd completely forgotten about.
Fill the autumn rush from your website, bring every customer back each year, issue your own sweep certificate on site and get paid by card before you leave.
30-day free trialEvery feature, every planFrom £34.99/mo inc VAT
What's included
built for your business
Customers pick a free time on your website; approving the booking puts it in your diary.
Recurring annual jobs, so every customer is booked in again next year.
Build your own sweep certificate in Certificate Studio, issued from the job with photos and signatures.
Photos and notes on each job, plus site notes stored against the address.
Stock items for cowls, rope and stove parts, with low-stock alerts.
Raise the invoice from the job with a Stripe card payment link.
Sweeping is seasonal and repeatable. Most customers want a sweep every year, usually all at once in the autumn. HiveSuite handles the bookings, keeps next year's visit in the diary and turns the paperwork into a certificate you issue on site.
Add a booking form to your website with your working days and slot length. Customers pick a free time, bookings arrive in HivePlanner Requests, and approving one books the sweep and emails the customer. Booking slots do not check jobs already in HivePlanner, so review clashes when you approve.
Set up a recurring annual job for each customer, so the next sweep is already booked. Change one visit, or the whole series, when a customer needs a different time.
HiveSuite does not include a ready-made chimney sweep certificate, and its templates are not produced or approved by any sweeping association or scheme. Build your own in Certificate Studio, with checklist items, notes, photos and signatures, and issue it from the job pre-filled with the customer and site address. The PDF is emailed to the completion recipients.
Book stove servicing, cowl fitting and repairs as separate job types. Track parts as stock with low-stock alerts, and log materials used on each job.
Sweeps use HiveCrew on their phone to see their own jobs, site notes and photos, tap On my way and Arrived, log time, record materials and add photos and notes as they work. They see only what you allow. The native Android app works offline and syncs each change when it reconnects. On iPhone, HiveSuite runs as an installable web app that needs a connection while the native iOS app awaits App Store approval.
HiveSuite is UK-built, priced in GBP including VAT, and every plan includes every feature. Plans start at £34.99 per month, with a 30-day free trial and no credit card required. See pricing.
how it works
Create a professional branded quote from your phone while still with the customer. Send it instantly by email.
Drag the job onto your visual calendar. Assign to a team member. They see it on HiveCrew immediately.
Convert the quote to an invoice in one click, or raise it from the job with the parts and hours used. Add a Stripe payment link so customers can pay online.
30-day free trial with full access. No credit card needed. Set up in under a minute.
make it yours
Every business works differently. HiveSuite gives you the tools to tailor quotes, invoices, jobs, and customer records to match the way you actually work - no developer needed.
Add your own fields to customers, quotes, invoices, and jobs. Text, dropdowns, dates, multi-select, checkboxes - capture exactly what your business needs.
Build formulas that auto-calculate values on quotes and invoices. Add surcharge fields that feed directly into your totals - no manual maths.
Define your own job, quote, and invoice statuses with custom colours and transition rules. Match the stages your business actually uses.
Design your own quote and invoice PDFs with your branding. Custom fields and calculated values pull through automatically.
Add forms to your website that create customers and draft quotes in HiveSuite, let customers pick a booking slot, and track every lead to Won in one inbox. Capture the information that matters to your trade.
HiveSuite is actively developed based on user feedback. New workflow customisations and features are added regularly - if something is missing, let us know.
the full platform
Every plan includes every product - no picking and choosing.
Customers, quotes, invoices
Every customer, quote and invoice in one place, so nothing is typed twice.
Scheduling and pipeline
Drag jobs onto the calendar, see who is free and catch clashes early.
Ask, reports, dashboards
Ask about your business in plain English and get a report back in seconds.
Your team, in sync
Everyone sees their next job first, tracks time and updates jobs from site.
Equipment hire and rental
Hire out kit from your stock list, priced from rate cards and booked onto jobs.
Vans, plant and drivers
MOT, tax and insurance reminders, daily vehicle checks and vehicles booked onto jobs.
Holiday and absence
Allowances, requests and sickness, checked every time someone is booked.
simple pricing
No feature locks and no per-module pricing. Prices include VAT. Month-to-month, cancel any time.
Solo
£34.99/mo inc VAT
1 admin/staff, 2 crew
Small Team
£89.99/mo inc VAT
5 admin/staff, 5 crew
Growing Team
£149.99/mo inc VAT
10 admin/staff, 10 crew
Professional
£249.99/mo inc VAT
20 admin/staff, unlimited crew
Enterprise
£499.99/mo inc VAT
Up to 50 users
overheard in the hive
"Moving from WhatsApp to HiveSuite was the best move I've made for my locksmith business."
The automation handles my website leads and quotes while I'm out on jobs, and HiveIntel found over £300 in unpaid invoices I'd completely forgotten about.
"I can literally ask 'who hasn't paid me yet' and get the answer in seconds."
Typos? Doesn't matter. If you're running everything from your phone, this just works.
"HiveSuite is by far the easiest management tool I've used for a small business."
Working directly with the developers to shape new features has made a real difference to how I run things.
See what others say on Trustpilot
similar industries
Yes. HiveSuite covers online bookings, annual repeat sweeps, your own sweep certificate, photos, stock and card payments, from £34.99/month including VAT.
Not a ready-made one. Build your own in Certificate Studio and issue it from the job with photos and signatures. HiveSuite templates are not approved by any sweeping association or scheme.
Yes. Set up a recurring annual job for each customer.
Yes. Add a booking form with time slots to your website, and approve bookings in HivePlanner.
Yes. With Stripe connected, invoices carry a card payment link the customer can pay straight away.
Plans start from £34.99/month (Solo) and go up to £499.99/month (Enterprise). All plans include every feature - quotes, invoicing, scheduling, HiveIntel AI reporting, customer portal, and more. Prices include VAT.
Yes - every plan includes a full 30-day free trial with no credit card required. You get access to all features from day one.
Yes. HiveSuite is fully responsive on any device. Team members access their jobs through HiveCrew, which is available as a native app on Android and as an installable web app on iPhone.
Yes, on Android. The HiveSuite Android app has offline mode switched on for every account: your upcoming and overdue jobs, customer details, site notes and checklists are saved to the phone, and anything you change syncs when you are back online. On iPhone, HiveSuite runs as an installable web app and needs a connection.
Yes. HiveSuite is built and supported by a UK-based team, priced in GBP including VAT, and designed for UK contractors and mobile service businesses.
Yes. Plans are month to month with no contracts, and you can cancel whenever you like from your account settings, with no cancellation fees. You keep access until the end of your current billing period or free trial, so export any data you need before then. Refunds are covered by our Refund & Cancellation Policy.
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