Security installation software
for CCTV, alarms & access control businesses.

Why UK security installation businesses choose HiveSuite

Security installation businesses manage a complex workflow - site surveys, detailed equipment quotes, multi-day installations, and ongoing maintenance contracts that need to run like clockwork. HiveSuite gives CCTV installers, alarm companies, and access control specialists one platform to manage the entire lifecycle from survey to aftercare. Schedule engineers, track equipment, manage recurring contracts, and invoice automatically.

HiveSuite is UK-built, priced in GBP including VAT, and designed for how UK service businesses actually work. No per-user pricing, no feature locks - every plan includes everything from day one.

Site surveys and detailed installation quotes

Security installations start with a survey. HiveSuite lets you schedule survey appointments, attach site photos and notes, and build a detailed quote on-site. Add line items for cameras, DVRs, sensors, control panels, cabling, labour, and any electrical work required. Send the quote by email with your branding before you have left the site.

HiveAssist, the built-in AI assistant, drafts quote line items from a short description of the system. You can also send multi-option quotes so the customer can choose between different camera counts or system specifications.

Quotes can be accepted online with a single click. Once accepted, raise a deposit invoice to cover equipment costs before installation day.

Scheduling installations and engineer dispatch

Security installations can span multiple days and involve different engineers for cabling, equipment mounting, and commissioning. HivePlanner is a visual drag-and-drop calendar that lets you plan installation phases, assign engineers to specific tasks, and see at a glance who is on which site. Engineers see their job list, system specifications, site access codes, and one-tap directions on the HiveCrew app.

Conflict detection prevents double-bookings. If plans change, drag the job to a new slot and your team is updated automatically.

Managing recurring maintenance contracts

Maintenance contracts are a major revenue stream for security businesses. HiveSuite lets you set up recurring jobs on any schedule - monthly, quarterly, or annually. Jobs auto-generate each cycle, your engineers see them in the HiveCrew app, and invoices send themselves. No manual scheduling, no missed visits, no forgotten renewals.

HiveIntel shows your contracted recurring revenue, upcoming renewals, and which contracts are most profitable - so you can plan capacity and chase renewals before they lapse.

Secure site notes and access codes

Security installations often require access codes, alarm codes, and site-specific instructions. Job notes in HiveCrew can include all of this information, and only engineers assigned to the job can see the details. Full job history per site means any engineer can pick up where the last one left off.

Compliance documents for security installations

HiveSuite includes a compliance document builder with preloaded UK-standard templates. Generate certificates, RAMS, checklists, and method statements directly from your jobs. Documents are numbered, track issue and expiry dates, and can be shared with customers through the customer portal.

Invoicing for installations and contracts

Invoice installations on completion with a Stripe payment link for instant card payment. For maintenance contracts, recurring invoices send automatically each cycle. The invoice reminder board tracks every outstanding payment at a glance. HiveAssist can draft follow-up reminders for overdue payments.

Built for UK security businesses, not adapted from a US product

HiveSuite is designed from the ground up for UK service businesses - GBP pricing that includes VAT and workflows that match how UK security installation businesses actually operate. Plans start from just £34.99 per month with a 30-day free trial and no credit card required. Every plan includes every feature.