Locksmith software
to manage call-outs, jobs & invoices.

Why UK locksmith businesses choose HiveSuite

Locksmith work is fast, reactive, and mobile. You need to dispatch engineers instantly, quote on the doorstep, invoice on completion, and get paid before you leave. HiveSuite gives locksmith businesses one platform to manage emergency callouts, planned lock changes, security surveys, commercial maintenance contracts, and parts inventory - all from your phone.

HiveSuite is UK-built, priced in GBP including VAT, and designed for how UK service businesses actually work. No per-user pricing, no feature locks - every plan includes everything from day one.

Fast job dispatch for emergency lockouts

When a lockout call comes in, speed matters. HiveSuite lets you create a job and assign it to a locksmith in seconds from the web or your phone. Your engineer sees the customer's address, contact details, job notes, and one-tap directions on the HiveCrew app immediately. No phone calls back and forth, no scribbling addresses on paper.

For locksmith businesses with multiple engineers, HivePlanner shows you who is available and where they are, so you can dispatch the nearest locksmith to the job.

Quoting and invoicing on the doorstep

Most locksmith work is quoted and invoiced on-site. HiveSuite lets you build a professional quote on your phone while standing at the customer's door. Add parts, labour, and callout charges, then convert to an invoice on completion - all in a couple of taps. Every invoice includes a Stripe payment link so the customer can pay by card from their phone on the doorstep. No card machine needed.

HiveAssist, the built-in AI assistant, can draft quote line items from a short description of the work, saving you time on repetitive quoting for common jobs like lock changes and cylinder replacements.

Managing planned work alongside reactive callouts

Locksmith businesses do not just handle emergencies. Planned lock changes, security surveys, master key system installations, and commercial maintenance contracts are all part of the mix. HivePlanner is a visual drag-and-drop calendar that lets you schedule planned work alongside reactive callouts. Set up recurring jobs for commercial maintenance contracts that auto-generate each cycle.

Parts and lock inventory tracking

Locksmiths carry stock in the van - cylinders, locks, handles, padlocks, and hardware. HiveSuite lets you track stock levels, set low-stock alerts, and raise purchase orders for your suppliers. Log parts used against each job so you always know what you have in stock and what needs reordering.

Getting paid on-site for locksmith work

The best time to get paid for locksmith work is before you leave the customer's property. HiveSuite makes this easy - convert any quote to an invoice in one tap and share a Stripe payment link by text or email. Customers pay from their phone in seconds. For commercial maintenance contracts, set up recurring invoices that send automatically each cycle.

The invoice reminder board tracks every outstanding payment at a glance.

A mobile app built for locksmiths on the road

HiveCrew is a lightweight mobile app your locksmiths add to their home screen - no App Store download needed. They see their assigned jobs, get one-tap directions, update job status, log their hours, and upload photos. Everything syncs back in real time. Your locksmiths see only their own jobs - not your full customer database or financials.

Built for UK locksmiths, not adapted from a US product

HiveSuite is designed from the ground up for UK service businesses - GBP pricing that includes VAT and workflows that match how UK locksmith businesses actually operate. Plans start from just £34.99 per month with a 30-day free trial and no credit card required. Every plan includes every feature.